Susha J.

Susha J.

I Work on Telecom domain for Customer support

, India

Experience: 5 Years

Resume
Susha J.

Susha

I Work on Telecom domain for Customer support

10285.7 USD / Year

  • Notice Period: Days

5 Years

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About Me

I work on Telecom domain under Customer Support where we are exposed to the end customers directly and work along with them to resolve any issues that outcome from the Live servers.We troubleshoot the issues and fix them immidiately and if its a b...

As i am experienced in troubleshooting , I would like to trouble shoot the issues found in scripts like shell,bash,python .

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Skills

Positions

Customer Service Representative

Customer Care Associates

Client Service Specialists

Customer Support Representatives

Customer Service Managers

Portfolio Projects

Description

The Operations Support System – Radio and Core (OSS-RC) provides a centralized interface into the radio and core components of LTE network.Hence we Support all the end customers directly if any issue occurs in the Live servers and troubleshoot the issue and fix them .

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Description

I was doing overall functional testing and regression testing before the delivery happens to the end customer in NETCONF application

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Description

I used to trouble shoot the issues that comes from end customer and fix the bugs and deliver them back.

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10285.7 USD / Year (Expecting)

  • Notice Period: Days

7.86 USD / Hour

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Verifications

  • Profile Verified

  • Phone Verified

Preferred Language

  • English - Fluent

  • Hindi - Fluent

Available Timezones

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