About Me
Currently working with Tech Mahindra for the UK based Telecom billing project as an Associate (12th July 2018 to till date).
Previously worked as Business Analyst/Revenue Assurance for Amdocs Development Centre, Pune On Payroll of NetconnectPv...as Business Analyst/Revenue Assurance for Amdocs Development Centre, Pune On Payroll of NetconnectPvt ltd (22nd May 2017 to 06th July 2018).
Proficient in performing validation, verification, correction of billing system artifacts (bills, event records, screens, reports) and Quality Assurance process by running scripts and SQL queries.
Documentation of reports, process, defects, change request and follow escalation matrix for resolution before SLA breach.
Proficient in updating checklists for Quality Assurance and progress tracking by following standard operating procedure for billing accuracy as per KPI guidelines.
Implementation of New Business Requirement in live application and operations.
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