Desktop Support Engineer
We are currently in search of an experienced Sr. Desktop Support Manager to expand and maintain our line for IT Support Technology.
Experience: 4+ in Desktop Support Desktop Support Engineer
Responsibilities:
Responding to client support requests.
Contacting clients to find out the nature of the problem.
Traveling to the client’s location or connecting via a remote link.
Troubleshooting hardware and software issues.
Installing and maintaining hardware and computer peripherals.
Installing and upgrading operating systems and computer software.
Troubleshooting networking and connection issues.
Advising on software or hardware upgrades.
Providing basic training in computer operation and management.
Completing job reports and ordering supplies. Desktop Support Engineer
Requirements:
Bachelor’s degree in computer science or information technology.
Proven work experience as a desktop support engineer or support technician.
Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
Knowledge of popular operating systems, software applications, and remote connection systems.
Ability to solve complex hardware and software issues.
Ability to travel and work after hours when necessary.
Excellent interpersonal skills. Good written and verbal communication skills.
Seeking Windows 10/11 device engineer with multi-year experience in deploying devices using Microsoft Autopilot/Intune, application packaging in MSIX.
Experience in working with Intune provisioning, profiles, and app management.
Must be able to work during Eastern Time Zone working hours.
Must have worked with international customers.
Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
Job Type
Payroll
Positions
Full-Stack Developers
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7 - 9 K/Year USD (Annual salary)
Longterm (Duration)
Fully Remote
Megha T