Customer Success Manager - IT Staffing - Night Shift | Online Jobs | Optimhire

Customer Success Manager - IT Staffing - Night Shift

 Ideal Candidate:

1.  Minimum 3 Years experience in Client facing roles like IT Project Manager or Sales or Client Relationship with US and UK Customers.

3. Preferred 3 years of experience in the IT industry or Software Development.

5. Must be comfortable with Video / Screen share record calling with developers and Interaction with Clients.

6. Conduct webinars for Developers.

7. Must have very good communication skills. You will be talking to US, UK, and Australia Clients to get their Requirements. 

 Daily Tasks:

  1. 2 Onboarding/ Intro Demo calls with Clients and Developers.  ( 2 to 4 hours)

  2. 100 Followup Calls to Clients. ( 1 to 2 hours)

  3. 100 Followup emails. ( 1 to 2 hours)

Salary:  Decided as per experience, 6 Lakh to 20 Lakh annum. Base Salary  + 1% of Revenue from 5 Star Satisfied Customers + 10% of New Client Revenue post 90 days. 

 

Targets:

30 Days Target: Generate $1000 in New Revenue in the First month.

90 Days Target: Generate 10% Growth in Revenue per month from Satisfied Clients.

 

Hiring Process:

Step 1: Answer Questionnaire (See below)

Step 2: Phone Interview

Step 3: Assignment (1 to 2 days work)

Step 4: Video Interview

Step 5: Reference Calls (Need all Former Manager’s Contact Info)

 

 

100% Remote – Work for home position:

1)      This is a 100% Remote Work from home Position. We except you have separate working room with no Distractions from Family members.

2)      Minimum 30 Mpbs Internet. Stable Internet.

3)      Good Work Station and Video Cam daily Video call with team.

4)      Available 24/7 on Phone, Whatsapp, Skype Chat for team calls.



Job Type

Payroll


Positions

Project Managers (Team Lead)


Must have Skills

  • Node.Js - 5 Years

    Intermediate

  • Project Management - 3 Years

    Advanced

  • PHP

Timezones

Eastern Daylight [UTC -4]

New Delhi [UTC +5]

Up to 182 K/Year USD (Annual salary)

Longterm (Duration)

Fully Remote


Ashish D

Payment Verified United States