Site Reliability Engineer

Job Description

As Site Reliability Engineer on our Infrastructure team, you will contribute to improve provisioning, monitoring, and cloud platform management. You have an aptitude for analytical and creative problem solving and you are very excited to use the power of automation to manage the stability, availability, and scale of our Infrastructure.

Your Responsibilities:

You will join a highly skilled and globally distributed team of SREs, and you can expect to:

• Build solutions to enhance the observability, availability, performance, and resilience of the SaaS and On-Premise products
• Implement reliability improvement initiatives, including performance tuning and infrastructure optimization
• Maintain and support the production environments and communicate directly with customer stakeholders
• Participate in an on-call rotation with other SREs

Your Background

• Experience managing Kubernetes clusters in a production environment
• Solid understanding of Linux systems and networking
• Proficiency with infrastructure as code/configuration management tools. We love Terraform, but you may have experience with Ansible, Chef, Puppet or SaltStack
• Familiarity with monitoring tools such as , Prometheus, Nagios, Icinga, Zabbix
• Experience managing multi-tenant solutions with Cassandra, Elasticsearch, Kafka or Redis
• Proficiency with SQL relational databases, preferably PostgreSQL and MySQL
• Command of a scripting language such as python or bash
• Knowledge of CI/CD concepts; hands-on experienced is a strong plus
• Experience supporting a customer-facing product hosted in a public or private cloud ecosystem
• Experience diagnosing and troubleshooting complex problems in high-throughput web applications and network services
• Strong sense of ownership and a focus on customer delight 

Key Technologies

Kubernetes, Docker, Python, Cassandra, Kafka, Elasticsearch, Redis, Terraform, PostgreSQL, AWS