Process Automation lead

Your mission: 

Reporting to the Head of Risk Intelligence Ops (who reports directly to the COO), you Work as an automation lead and specialist, responsible for end to end support for Operations management.  

Your Responsibilities: 

• The role involves end to end planning, creating annual plans for automation initiatives and strategy for execution, and identifying automation possibilities that drives process efficiency.  
• He/she will be the strategic point of contact to operations team and must therefore be comfortable and confident liaising with remote teams and senior leaders. 
• The individual will interface and drive agenda with the operations & technology teams to build scalable solutions. In addition he/she will be responsible for ensuring the safety, security and integrity of Supply Wisdom systems and data.  
• The role involves influencing peers and stakeholders to achieve functional and business goals assigned.  
• The successful candidate should have the ability to work at all levels of detail to accomplish team/organization goals.  
• The individual will seek various data source options available in the marketplace and perform initial Proof of Concept (PoC) for automating data collection keeping in mind compliance, authenticity and pricing. 
• The ideal candidate actively seeks to understand Supply Wisdom core business values and initiatives, and translates those into everyday practices.  

Key result areas include, but not limited to: 

• Responsibility for defining and driving functional/business goals, building a data oriented culture, adoption of technology solutions and process improvement projects to achieve business goals. 
• Managing stakeholder communication across multiple lines of business on various project milestones, process changes, escalations, etc.  
• Increase % of automation across client delivery value chain 
• Ensure and monitor automation progress 
• Ensure and monitor increase in analyst productivity 
• Ensure and monitor increase in client use 

Key skillsets: 

• At least 5+ years relevant experience in a similar role with a B2B SaaS solutions provider, preferably targeting business leaders in third-party risk management verticals. 
• Hands on experience with cloud based AWS environment  

Education and Experience: 

BA/BS University degree with a concentration in technology and additional skillsets on automation is preferred  

Minimum of 5+ years