Technical Support Engineer
- Experience in software development is a huge plus
- Be involved in maintenance of heavy traffic Java and Python applications
- Debug production issues and do a root cause analysis as Level 2 Support
- Identify and escalate issue to the right engineering team
- Create a knowledge base of reported issues and resolutions
- Create tickets in the task management system if required
- Experience with writing SQL queries
- Experience with navigating No SQL data is a huge plus
- Be comfortable with REST API tools like Postman
- Willingness to work in shifts in rotation, including weekends, is a must. He may need to work 3 days in weekdays and 2 days over Saturday and Sunday
Job Type
Payroll
Positions
Full-Stack Developers
Backend Developers
Frontend Developers
Must have Skills
Timezones
New Delhi [UTC +5]
Languages
english - Fluent
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14 - 21 K/Year USD (Annual salary)
Longterm (Duration)
Fully Remote
India
Ashi R