Product Owner | Online Jobs | Optimhire

Product Owner

Product Manager (Functional Retail) is responsible for setting the E-Commerce digital product strategy and delivering a best-in-class customer journey by prioritizing features, building consensus within the teams, and coordinating delivery to produce high-quality digital experiences for See’s Candies. Working closely with the Director of E-Commerce and a dedicated engineering team, as well with team members from all areas of the business (including Fulfillment/ Shipping, Manufacturing, and IT), this position is a key contributor to solving business problems and optimizing the customer experience.


POSITION RESPONSIBILITIES:

  • Strong stakeholder management skills, and can independently formulate concrete requirement from abstract /high-level ideas together with business/marketing
  • Experienced in working with development/QA team, and independently driving requirements from refinements to implementation
  • Strong focus on customer experience, and able to provide inputs on UI/UX while having a release mindset
  • Ability to work with QA team, in also triaging issues along with PM and technical leads
  • Own and communicate out the e-Commerce technology roadmap.
  • Understand the end-user and work to alleviate pain points and provide solutions to exceed needs and expectations.
  • Create thorough product specs that clearly state objectives, proposed solutions, roles, dependencies, timelines, and testing plans.
  • Drive a testing mentality across the business and be the subject matter expert for all customer-facing applications.
  • Lead communication between internal team and external technical partners, working to manage these groups to consistently produce results.
  • Keep up to date with the latest product and technology needs and opportunities in the marketplace and advise on best practices and future strategy.
  • Manage conversion optimization and report on performance (especially pre/post code releases).
  • Work with the marketing and merchandising teams to balance storytelling with e-commerce best practices for a highly functioning, high-converting site.
  • Partner with Development team on all feature development and break fixes to ensure deliverables meet requirements
  • Perform, or coordinate, User Acceptance Testing for all tickets.
  • Work with the wider team to ensure the site is functioning, products are correctly allocated, merchandised, and updated as required.
  • Support Marketing and Customer Service partners with coordinating the implementation and integrations for new partnerships and tools.
  • Assist with platform management, as needed.
  • Performs special projects as assigned by management.
  • Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness.
  • All See’s staff must be committed to the company’s core principles and workplace values, including diversity and inclusion.


MINIMUM QUALIFICATIONS:

·        Product manager (Role is Functional Analyst) at Retail to work with Dev and UX teams.

  • Need is in FIND journey/squad so good hold on functionalities like PDP, search, PLPs will be preferred.
  • Bachelor's Degree in Business, Engineering, Math or related field; equivalent work experience may be considered in lieu of degree.
  • Minimum 5+ years of experience in a Direct to Consumer E-Commerce business, with familiarity of retail trends and best practices.
  • Strong knowledge of end-to-end e-Commerce operations, including final mile and fulfillment.
  • Deep knowledge of web analytics tools such as Google Analytics, FullStory, HTML/CSS, as well as Jira Cloud and Confluence.
  • Experience working with Salesforce Commerce Cloud or equivalent e-Commerce platforms.
  • Experience with Agile Project Management practices.
  • Strong analytical and problem-solving skills with solid organizational and time management skills; exceptional attention to detail.
  • Execution and results focused, capable of generating new ideas to support changing business environment.
  • Ability to develop and maintain effective relationships with cross-functional teams.
  • Excellent written, presentation and verbal communications skills.
  • Proven capabilities in multi-tasking, strong decision making, problem solving and critical thinking skills.
  • Highly organized, deadline-driven individual with a “can do” attitude.
  • Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner.


Job Type

Payroll


Positions

Product Managers


Must have Skills

  • Product Management - 4 Years

    Intermediate

14 - 41 K/Year USD (Annual salary)

Longterm (Duration)

Partially Remote Bangalore, Karnataka, India

India


Nithin M

India