The purpose of the project is to create entititelement learning sytem to all employees in bank. Thereby, the bank employees are well versed in their trainings that need to undergo. Pega PRPC ensures that all employees based on their LOBs(hierarchy) are gone through the training. Next is the GST application in which this project is about Global Severance Tool. In this application build on Pega is about severance tool which ensures that after the employees are gone out of the bank this ensures that the empoloyees are paid accordingly as per the standards.

It is a work flow based Pega application for documentation of Wealth Management services provided to customer by Citizens bank. Sales agent from the bank will contact high network customers to invest in wealth management of Citizens bank. Various product and transaction types are provided to customers as a consultative process. Documents received by the back office team for this product and transaction types are processed with the help of Wealth Management application.

The purpose of the project is to do client interaction through CPM framework in PEGA and create service case for each interaction that is happened over call. In this the customer representative needs to get the details or the issues from the client over call. This will created as a service case and will be processed for further escalations based on the SLA period.

· Involved in requirement gathering and development activities. Processing of the entitement system and GST application.

· Creation of REST services, connect-file, agents, user interface, flows, SLA

· Worked with a team of 15 members.

· Worked on full end to end for the project till go-live phase.

· Worked on bug fixes that came in production.

· Worked in activities, data table creation, data pages, reporting, declarative rules, external tables with class mapping.

The purpose of the project is to process the loan cases and Mortgages for each client. For every customer who avail loan will be generated a service case or a loan case. The loan details will be captured and will be processed in different stages for approval till closure/pre-closure of the loan that a customer has availed.

Senior Pega architect

• Involved in handling a team of 4 members at offshore. I was involved in core development of Fire product which is one of major among the 18 products of AIG insurance.

· Creation of cases, flows, flow actions, harnesses, and sections.

· Lead a team of 4 members.

· Worked on complex logical business checks where error needs to be thrown.

· Trained 15 resources in Pega for both offshore and onshore.

· Worked in heavy timeline and completed the project on time in a short span of 4 months.

The purpose of the project is to issue the AMEX card to the clients. The details of the customer will be collected in the system and the details will be processed. Once the card is approved by the manager, the card will be processed for embossing. Once the card is embossed the card will be dispatched to couriers section and will be processed for the suitable courier vendor based on the location where the card needs to be delivered. This is a migration project from mBlaze.

· Involved in requirement gathering and development activities. Processing of the entitement system and GST application.

· Creation of REST services, connect-file, agents, user interface, flows, SLA

· Worked with a team of 15 members.

· Worked on full end to end for the project till go-live phase.

· Worked on bug fixes that came in production.

· Worked in activities, data table creation, data pages, reporting, declarative rules, external tables with class mapping.

The purpose of the project is to onboard new clients to create a new account. The details of the customer will be collected over call and a set of questionnaires will be given for the client. Once the customers answers the questions the customer will be given a suitable rating and the quote will be processed for KYC.