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About Me
Orchestrating Software Package Selection and implementations, Process Improvement, Retail IT, Program/Project Management, Global Sourcing, Omnichannel, eCommerce, Order Management, B2C, B2B, DTC. Migration/Integration of data from Post Merger/Acqu...
Formulated Customer Loyalty programs and tracking systems to leverage promotions, assortment of ecommerce vs retail and enhancing the consumer experience. Implemented cross selling and upselling programs at POS, Mobile and Ecommerce. Charted PMO’s and outsource Service delivery using on shore and offshore resources.
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Description
- Responsible for transitioning the organization from manual processing to using ERP Applications JDA/PMM, SAP & Microsoft NAV, keeping all system applications up to date on new releases through software and hardware upgrades.
- Worked closely with CEO, CIO, CFO, SVP Marketing, SVP Merchandising, SVP Store Operations and Logistic to ensure the organization’s flawless execution of a nationwide US and Canada ERP rollout. Store growth from 250 stores to 850+ stores.
- Responsible for managing scope, planning and implementation of several unified branding strategies for Retail Duty Paid stores.