About Me
Dear Hiring Manager\Recruiter\ HR :
I’ve built my career in a variety of roles and industries, mostly in small companies or offices where I was not just the admin or supervisor and manager but also a team member, technology whiz ive bee...
I will only consider Permanent (full-time) Direct hire positions ! , please no contract or contract to hire position !
Thank you for your time.Warmest regards,Sincerely
Skills
Programming Language
Operating System
Development Tools
Web Development
Database
Networking & Security
Others
Software Engineering
Positions
Portfolio Projects
Company
Desktop support specialist
Role
Project Manager (Team Lead)
Description
• Provide on-site desktop computer/laptop/tablet hardware and software support
• Provide on-site desktop computer/laptop/tablet imaging and installation services
• Receive and process requests for service via telephone or email.
• Monitor unassigned ticket queue and follow up on tickets
• Document issues and resolutions in ticketing system thoroughly.
• basic and advanced knowledge/troubleshooting skills associated with Windows operating system.
• Mac OS and Windows PC knowledge of troubleshooting, management, configuration, and deployment (Windows 7, Mac OS X 10.7 and higher).
• possess basic and advanced knowledge/troubleshooting skills associated with Microsoft software, email clients, virus detection, active directory, network connectivity issues, etc
• Experience with Enterprise software deployment tools including SMS, SCCM, and JAMF Casper.
• Support of applications (proprietary or otherwise) is desired.
• Excellent verbal skills, with the ability to interact with the customer both face to face and over the telephone.
• Understand the customers’ needs, while responding in a professional and courteous manner.
• Organizational skills and the ability to properly manage workload.
• Demonstrated knowledge of standard networking protocols, computing operating systems, & LAN/WAN topology.
• standard office procedures and/or familiarity with ITIL practices.
• interpret a variety of instructions given in written, oral, diagrammatic, or schedule form.
• carry out multiple assignments concurrently.
• interact effectively at all levels and across diverse cultures.
• effective team member and handle project assignments responsibly.
• adapt to changes in the external environment and organization
• CompTia A+, Microsoft MCSE, and Apple ACMT Certifications
Show More Show LessSkills
HTTPSTools
Visual Studio OnlineCompany
Desktop support engineer
Role
Data Scientist
Description
• Provide on-site desktop computer/laptop/tablet hardware and software support
• Provide on-site desktop computer/laptop/tablet imaging and installation services
• Receive and process requests for service via telephone or email.
• Monitor unassigned ticket queue and follow up on tickets
• Document issues and resolutions in ticketing system thoroughly.
• basic and advanced knowledge/troubleshooting skills associated with Windows operating system.
• Mac OS and Windows PC knowledge of troubleshooting, management, configuration, and deployment (Windows 7, Mac OS X 10.7 and higher).
• possess basic and advanced knowledge/troubleshooting skills associated with Microsoft software, email clients, virus detection, active directory, network connectivity issues, etc
• Experience with Enterprise software deployment tools including SMS, SCCM, and JAMF Casper.
• Support of applications (proprietary or otherwise) is desired.
• Excellent verbal skills, with the ability to interact with the customer both face to face and over the telephone.
• Understand the customers’ needs, while responding in a professional and courteous manner.
• Organizational skills and the ability to properly manage workload.
• Demonstrated knowledge of standard networking protocols, computing operating systems, & LAN/WAN topology.
• standard office procedures and/or familiarity with ITIL practices.
• interpret a variety of instructions given in written, oral, diagrammatic, or schedule form.
• carry out multiple assignments concurrently.
• interact effectively at all levels and across diverse cultures.
• effective team member and handle project assignments responsibly.
• adapt to changes in the external environment and organization
• CompTia A+, Microsoft MCSE, and Apple ACMT Certifications
Show More Show LessSkills
SQLiteTools
TextMate (Mac)Company
University of Southern California
Role
Product Manager
Description
• The Technical Support Downside team oversees the technical support of all USC Downside faculty, staff and students.
• Our team has a broad range of technical knowledge and all major OS’s and hardware platforms are supported, Computer/Mac malfunctions services.
• Replacing or upgrading hardware Computer systems, laptop, notebook, notepad, PC, Mac (hard drive, Ram, LCD screen, keyboard, speaker, etc.).
• Installations of some of Operating systems like Linux, Sun Solaris, HP-UX, SCO Unix, Apache and Tomcat
• Repairing hardware, printer’s scanners, network issues, imaging, ticketing system, server diagnostic.
Show More Show LessSkills
Azure VPNTools
VPNCompany
Glendale Unified School District
Description
• Computer/Mac malfunctions services, Replacing or upgrading hardware Computer systems, laptop, notebook, notepad, PC, Mac (hard drive, Ram, LCD screen, keyboard, speaker, etc.) Repairing hardware all kind for Cellophane's, tablets (I-phone, Samsung, blackberry, Nokia, lg, I- pod mini, tablets, etc.) Replacing a: broken screen glass, digitizer, led. LCD screen, touch button or any buttons, batteries, cables wires, camera, speaker, charger port, main board, etc.
• Troubleshooting a variety of computer/cellphone issues, Setting up computer security. Did troubleshooting on network connectivity, desktop configuration, printer’s connectivity, and network access issues regarding permissions.
• monitor computer processing systems, install software and perform tests on computer equipment and programs. Technicians may also set up computer equipment, schedule maintenance and teach clients to use programs. Other job duties can include minor repairs and computer parts ordering.
Show More Show LessTools
Jamf