Description: Pfizer Inc is an American pharmaceutical corporation headquartered in New York City with its research headquarters in Groton, Connecticut.

Pfizer is one of the world's largest pharmaceutical companies. It is listed on the New York Stock Exchange, and its shares have been a component of the Dow Jones Industrial Average since 2004.

The company develops and produces medicines and vaccines for a wide range of medical disciplines,

Conduent supports Pfizer CRM which is handled by the agents.

Also there is a dedicated portal where refill can be placed by the practitioner and patient.

IVR is also an integral part of this support.

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Roles and Responsibilities:

• Solution architect to govern and design the overall solution for this program.
• Managing and handling the day to day activities of 10-member team across locations.
• Involved in all design and solution discussions for business requirements.
• Involved in all technical discussions with the various teams for integrations.
• Managing the sprints and deliverables for every sprint
• Preparing and presenting the project committee weekly and monthly reports.
• Hands-on configuration and debugging on critical issues.

This is our devloper org where myself and my partner do some interesting POC from SFDC like 

a) ChatBot

b) Capture Customer image

c) Field Access Explorer

d)Screen capture using lex

e)Speech to Text conversion etc

Description: DOVA is a clinical-stage pharmaceutical company focused on acquiring, developing and commercializing drug candidates for diseases where there is a high unmet medical need.

With a nimble approach and a team of bright minds aglow with passion, they are dedicated to bringing brilliant medicine to market.

Conduent supports Dova CRM which is build and maintained in SFDC..

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Roles and Responsibilities:

• Responsible for Planning and execution of the project in agile methodology. Participated in the requirement gathering and capture of Product backlogs. Responsible for defining the sprint scope, Estimation, Product Backlog refinement, Deployments, Environment management, change control and defect management.
• Coordinating & Communicating with Multiple Stake Holders within Conduent and in the client team to ensure that Project is delivered on time and with Quality
• Responsible for multiple modules (CRM Implementation, Integration, Data migration and Migration of other CRMs into Salesforce). 

SEPTA is the major transit provider for Philadelphia and its suburbs in Delaware, Montgomery, Bucks and Chester counties. SEPTA is a state created authority and the majority of its board is appointed by the five Pennsylvania counties it serves.

This SEPTA software is a product by Xerox and it is maintained by some call centre people.

•           Siebel eCommunications (v.8.1)

•           Siebel eCustomer

Roles and Responsibilities:

• Handled Team of 8 people and met project deadlines according to management needs.
• Worked In USA  for 1.6 years as  Onsite Technical Lead at   Transportation domain(Florida, Philadelphia) USA , For Various releases and delivered all in the given time lines and acceptable quality.
• Expertise in gathering Business, Functional & Technical requirements, doing Fit & gap Analysis and coming out with Feasible / Viable solution
• Team Lead and Management skills driving resources in delivering the projects in given timelines with highest quality achieving Bench mark profitability
• Handled projects of Offshore/onsite model and complete onsite working from client location with Excellent Client interaction capabilities

• Achieving Business Requirements by doing Design, Build & Testing with the following Activities.
• Working as a offshore lead role.
• We are a part of Back office team in SEPTA.
• There are several system which are part of septa system as device team,transaction management team,banking team,PPS team etc.
• Working as interface lead to integrate all the systems.