About Me

•  A high-calibre professional, offering over 22 years of technical leadership experience across IT Operations & Maintenance, System Analysis, Database Administration, and related operations
•  Technical expertise in managing high-s..., Database Administration, and related operations
•  Technical expertise in managing high-severity incidents to ensure service availability with minimal delay and impact towards ensuring smooth operations of an infrastructure environment
•  Excellent knowledge of technical management, information analysis and computer hardware/software systems
•  Capabilities in extending high-end technical support on various servers and ensuring high operational efficiency; rendering services as an escalation gate to resolve critical issues of the team members
•  Skilled in technical project management including scheduling with clients for iterative product development and delivery, balancing work distribution to meet project deliverables & delivery timelines
•  Hands-on experience in analysing information system needs, evaluating end-user requirements, custom designing solutions and troubleshooting for complex information systems management