Position: Manager- Project Engineering (US Shift)

Responsibilities:

· Helping AlsoEnergy solve engineering tasks with our internal products and working with our Engineering Team to resolve more advanced issues when necessary.

· Developing and implementing device drivers and data servers for our platform.

· Deploy and troubleshoot complex IP LAN/WAN internetworking designs.

· Reviewing Scope of Work (SOW) documentation.

· Answering questions from customers about the specific requirements of their solution.

· Developing documentation for tools used to analyze or fix software on an as-needed basis.

· Documenting troubleshooting and problem resolution steps.

· Providing training and documentation to STEM employees as required.

· Providing internal technical support for more complex issues escalated from our Support Team.

· Provide training and assistance for domestic and international implementations engineering projects.

· Other duties as assigned.

Requirements:

· Bachelor's degree in engineering or related field preferred.

· 5 years of experience.

· Knowledge of Modbus/DNP3/OPC protocols, datatypes and ability to learn large software systems.

· Solar, Storage, Fire suppression systems and alarming, BMS or SCADA experience are valuable.

· The ability to be a good listener, understand a problem and find a complete solution.

· Excellent writing skills - most of your work will be written (email, documentation, etc.).

· Excellent telephone mannerisms - some support will be provided over the phone.

· Knowledge of DNS, TCP/IP and other internetworking concepts preferred.

· Windows and UNIX troubleshooting ability.

· Ability to work without supervision.

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