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As a Medical Receptionist at ELEVANCE HEALTH, you will play a vital role in ensuring the smooth operation of our healthcare facilities by providing exceptional administrative support to our medical teams. You will be the first point of contact for patients, families, and healthcare professionals, and will be responsible for creating a welcoming and efficient environment. You will have the opportunity to work collaboratively with our interdisciplinary teams, including doctors, nurses, and other healthcare professionals, to deliver high-quality patient care. In this dynamic and fast-paced environment, you will have the chance to develop your skills, expand your knowledge, and make a meaningful impact on the lives of our patients. You will be an integral part of our team, and your contributions will help shape the patient experience, drive quality improvement, and support the achievement of our organizational goals.

Requirements:

• A high school diploma or equivalent is required, with a certificate or degree in medical administration or a related field being an asset
• Proficiency in electronic medical records (EMRs) and practice management systems, as well as Microsoft Office and other administrative software
• Excellent communication, interpersonal, and customer service skills, with the ability to work effectively with patients, families, and healthcare professionals
• Ability to maintain confidentiality, work accurately in a fast-paced environment, and prioritize multiple tasks and responsibilities
• Basic life support certification, such as CPR, and any other relevant certifications or training

Roles and Responsibilities:

• Greet and register patients, families, and visitors, and ensure that all necessary paperwork and documentation are completed accurately and efficiently
• Manage patient flow, schedules, and appointments, and coordinate with medical staff to ensure seamless delivery of care
• Answer and direct phone calls, respond to emails and messages, and provide general administrative support to the medical team
• Process and manage patient records, files, and data, ensuring confidentiality, accuracy, and compliance with regulatory requirements
• Handle patient payments, billing, and insurance claims, and provide financial information and support to patients and families as needed
• Maintain a clean, organized, and safe reception area, and ensure that all equipment and supplies are available and functional

Budget:

• The annual salary for this payroll position is up to $50,000 USD per year