IAM Operations Lead (IAM Focused)

Plano, Texas, United States

Description

Responsible for supporting the Security Team by ensuring transparent and effective delivery of high-quality IT security projects. Involved in managing complex, cross-functional cybersecurity programs and projects, with a focus on scope, scheduling, and resource optimization. Additionally, responsible for developing and driving detailed project plans, aligning resource capacity, and ensuring timely execution. Provide accuracy, timely updates, maintain accountability, and consistently meet deadlines to support the overall goals of security operations.

Essential Functions:

• Set direction and establish plans for 24x7 IAM Operations.

• Develop an understanding of the key business deliverables required for each program and the associated dependencies.

• Responsible for the overall success of the team's cybersecurity program.

• Responsible for developing and maintaining general process escalation, communication, and coordination with various stakeholders in a timely manner.

• Ensure that project expectations are developed and met on time, within budget, and within resource capacity.

• Manage dependencies within and across programs associated with program delivery on a technical and detailed level.

• Coordinate meetings and communication channels to resolve issues in a timely manner

• Coordinate planning, including interviews and the onboarding process.

• Prepare reporting of program/project status for leadership.

• Maintain up-to-date awareness of current and future trends, threats, and vulnerabilities to existing and new technologies.

Requirements

• Bachelor's degree in Information Technology, Computer Science, Business, or related field

• Minimum 5 years of experience in a professional service firm or as an IT/security project manager, with strong experience with cybersecurity applications and infrastructure implementation projects.

Knowledge & Skills:

• Creative and innovative approach to optimize utilization of resources, leverage tools and adapt processes for greater efficiency and effectiveness.

• Strong written and oral communication and presentation skills with a collaborative and proactive style.

• Manage and guide the team with prioritization of workloads.

• Skilled in measuring the improvement of availability, reduction of high-priority incidents, better identification and reduction of recurring and chronic issues, and non-actionable events.

• Skilled in driving change management efforts needed to affect operational uplift, including adoption of new systems, programs, and process changes

• Skilled in understanding business vision and proactively determining strategies to support the business in achieving its goals

• Experience with ForgeRock is a plus

• PMP Certification is a plus