Position: Desktop Support Technician

Location: New York, NY – Hybrid

Terms: 3 Months Contract

Responsibilities:

·       Provide hands-on user support by troubleshooting hardware and software problems for desktop and laptop computers.

·       Configures workstations for new users and upgrades existing equipment and software.

·       Sets up and maintains network and telecommunication systems.

·       Troubleshoot LAN, server and connectivity issues.

·       Utilize ticketing system, when necessary.

·       Re-images computers, perform data migrations and restorations, and conducts remote problem solving as needed.

Requirements:

·       Minimum 5 years of Desktop Support experience.

·       Working knowledge of hardware components, hardware configurations, and have strong software experience