mail me vineesha@tech9itsolutions.com

Key Roles and Responsibilities

DAILY DUTIES / RESPONSIBILITIES:

• REVIEW CURRENT SCEIS CHANGE MANAGEMENT PROCESSES AND MAKE RECOMMENDATIONS FOR IMPROVEMENT/ENHANCEMENT.

• WORK WITH TECHNICAL AND FUNCTIONAL TEAMS TO ADJUST PROCESS, AS NECESSARY, TO CONFORM TO TOOLS AND BEST PRACTICES

• ANALYZE SOLUTION MANAGER AND OTHER CHANGE MANAGEMENT TOOLS TO DETERMINE MOST APPROPRIATE TOOL(S).

• CONFIGURE TOOL(S) TO MATCH DEFINED CHANGE MANAGEMENT PROCESSES.

• DOCUMENT CHANGE MANAGEMENT PROCESSES (FUNCTIONAL AND TECHNICAL)

• TRAIN SCEIS TEAMS ON APPROVED CHANGE MANAGEMENT PROCESSES.

PROCESSES IN SCOPE INCLUDE REQUEST FOR CHANGE (RFC), SYSTEM UPGRADES, SAP OSS NOTE INSTALLATIONS, SUPPORT PACK INSTALLATIONS.

Required Skills

• 5+ YEARS’ EXPERIENCE WITH SAP SOFTWARE ANALYSIS, DESIGN AND DEVELOPMENT

• 5+ YEARS’ EXPERIENCE WITH ECC, SRM AND BW

• 5+ YEARS’ EXPERIENCE WITH SAP UPGRADES, OSS NOTES, SUPPORT PACKS AND TROUBLESHOOTING

• KNOWLEDGE OF OTHER SAP CHANGE MANAGEMENT TOOLS

Preferred Skills

• SAP PUBLIC SECTOR EXPERIENCE

• MICROSOFT WINDOWS SERVER AND SQL DATABASE TECHNOLOGY

• MS OFFICE TOOLS (E.G. WORD, EXCEL, VISIO, PROJECT)

Required Education

BACHELOR’S IN IT, BUSINESS OR 5 years of EQUIVALENT EXPERIENCE.

Pre-employment Checks

Criminal Background, E-verify, 5 Panel drug screening, Driving record, Credit report, SLED