Job Title: Azure Administrator Website: https://www.kginvicta.com/

Location: Coimbatore Working Days: Monday to Friday

Experience: 3 + years Shift: US Shift

About us: We are a part of the $750M KG Group of Companies, a premier

industrial group in South India, with 80+ years of multi-vertical focus. This is a leading Business

Process Management (BPM) company serving the global market since 1994.

Position Overview: Skilled Azure Cloud Administrator with hands-on experience in managing Azure resources via GUI

and PowerShell. Proficient in resource provisioning, Office 365 administration, license management,

and compliance. Strong troubleshooting skills in ADFS, AAD Connect, Exchange SMTP, and user

access issues. Experienced in remote support, ticket resolution, PowerShell automation, and creating

support documentation.

Requirements: Roles & Responsibilities:

 Manage to Microsoft Azure portal through GUI as well as PowerShell.

 Managing and administering Microsoft Azure portal resources provisioning / deprovisioning,

permissions, access, etc.

 Understanding & managing all resources and licenses as per an organization policy based on

user’s grade

 Assigning resources and licenses through GUI as well as Windows PowerShell.

 Manage Retention policy, Retention Tag, set mail sent & receive restriction for bulk users,

export message trace report & skill to examine it.

 ADFS, ADFS Proxy, AAD Connect, Exchange SMTP & SMTP Relay server s behaviours

troubleshooting skills for server issues.

 End user support/Service Desk Support / Work ticket queue daily.

 Excellent troubleshooting skills & complex support issues

 Support Desktop and mobile devices, Remote support

 Create support articles and maintain overall KB.

 Contact users for follow ups and additional detail as needed

 Respond to escalations and high priority request and issues

 Write and executive knowledge on custom scripts (PowerShell) to remediate issues to support

users

 Knowledge on security & compliance on Office 365. Investigate skill on different Audit logs.

Required Skill Set:

1. 3+ years of experience managing Microsoft Azure Cloud environments.

2. Azure Virtual Desktop (AVD) - handles complex issues beyond basic help desk,

3. Focusing on advanced troubleshooting of session hosts, user profiles (FSLogix),

applications, and network connectivity.

4. Good experience in performance optimization, security configuration, and managing AVD

components.

5. L2 also involves incident resolution, communication with stakeholders, and contributing to

knowledge base documentation,

6. Requiring deep expertise in Azure cloud infrastructure, Windows OS, and PowerShell

scripting.

7. Must be an independent problem solver with troubleshooting, decision making and

analytical skills

8. Ability to work as a team & work flexible hours and be on-call

9. Ability to communicate a clear and concise status

10. Excellent customer service skills &Meet defined deadlines