Position: Epic Orders Analyst

Location: REMOTE

Job Type: Contract

Job Description 

Epic Orders Analyst provides application support, build, testing, and optimization of Epic Orders workflows within the Division of State Operated Healthcare Facilities (DSOHF)

ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.

ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.- please confirm Epic Certification number and when it took place.

This position ensures that orders management workflows—such as provider order entry, nursing orders, order sets, and integrated ancillary services—are implemented, maintained, and optimized to support safe, efficient, and compliant patient care across 13 state-operated healthcare facilities.

The analyst collaborates with clinical providers, nursing staff, pharmacists, and ancillary departments (e.g., lab, radiology, dietary, therapies) to design, validate, and support orders functionality within Epic.

Key Responsibilities

• Provide application build and configuration for Epic Orders workflows (CPOE, order sets, protocols, preference lists, and decision support).
• Collaborate with physicians, nurses, pharmacists, and ancillary staff to gather requirements and translate them into system functionality.
• Participate in system testing, integrated validation, and change management processes.
• Troubleshoot issues escalated via ServiceNow, providing timely resolution or escalation as appropriate.
• Support compliance with state, federal, and regulatory standards for orders management (CMS, Joint Commission, NC state policies).
• Work collaboratively with other Epic module analysts (Clin Doc, Pharmacy, Lab, Radiology, HIM, Security, etc.) to ensure workflow integration and system interoperability.
• Participate in on-call rotation for orders-related support issues.

Skill

Required / Desired

Amount

of Experience

Epic Orders certification required

Required

7

Years

Epic implementation or operations support experience

Required

7

Years

Strong understanding of clinical documentation practices in healthcare settings

Required

7

Years

Ability to analyze workflow needs and translate them into Epic configuration.

Required

7

Years

Epic Clin Doc or other related certifications are highly desired

Highly desired

5

Years

Previous experience as an Epic Orders Analyst or Builder in a healthcare environment.

Required

7

Years