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Job Title: L1 Support Engineer
Job Type: Long-Term Contract
Location: Milpitas, CA (Onsite)
Job Description:
Knowledge and working experience *infrastructure support -Exchange, windows platform, Service Management, ( Incident, Service Request and Event handling)
*Knowledge in application support
*Knowledge in cloud computing and virtualization topics is an added advantage.
*ITIL Process knowledge
Technical Support Specialists
Support Specialist
Support Associate
Helpdesk Technician
IT Management - 2 years
Microsoft Exchange - 2 years
Customer Support - 2 years
Virtual Machine - 1 years
Incident Management - 1 years
Echo IT Solutions: We're a top-tier custom software development company, creating innovative product
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