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 Job Description: E-commerce Manager - Western 

Wear (Women's) 

Experience: 5 - 8 Years 

About Us: 

Shaye is a fast-growing western wear brand for women in India, offering 

contemporary, stylish, and high-quality apparel. We are dedicated to providing an 

exceptional online shopping experience and are looking for a dynamic and 

experienced E-commerce Manager to drive our sales and brand presence across 

major online marketplaces. 

Job Summary 

The E-commerce Manager will be responsible for the comprehensive management 

of our online marketplaces sales channels, ensuring seamless operations, 

maximizing visibility, and achieving sales targets across key platforms like Myntra, 

Nykaa Fashion, Amazon, and Ajio. This is a hands-on role requiring a strategic 

mindset and strong operational execution in areas including product cataloging, 

demand planning, order fulfillment, paid advertising, and returns management. 

Key Responsibilities 

1. Marketplace Operations & Catalog Management 

• Oversee the end-to-end process of product cataloging (including creation, 

uploading, and maintenance of listings) across all e-commerce marketplace 

platforms (Myntra, Nykaa, Amazon, Ajio). 

• Ensure all product listings are accurate, attractive, and optimized with high

quality images, detailed descriptions, sizing charts, and relevant keywords to 

maximize organic visibility and conversion. 

• Monitor inventory levels on all platforms and coordinate with the internal 

merchandising and warehousing teams to ensure stock availability. 

2. Sales Planning & Forecasting 

• Develop and execute monthly/quarterly sales plans and promotional 

calendars in alignment with marketplace events, brand initiatives, and 

seasonal trends. 

• Conduct demand forecasting and coordinate with the supply chain team for 

timely procurement and inventory allocation to different platforms. 

3. Order Fulfillment & Logistics Management 

• Manage the entire fulfillment process from order receipt to dispatch, 

ensuring adherence to the Service Level Agreements (SLAs) of each 

platform. 

• Liaise closely with the warehouse/3PL partners to optimize picking, packing, 

and shipping efficiencies. 

4. Digital Advertising & Visibility 

• Strategically plan, execute, and monitor Product Listing Ads (PLA) and 

other internal advertising campaigns on platforms like Amazon and Myntra to 

drive traffic, improve conversion rates, and maximize Return on Ad Spend 

(ROAS). 

• Analyze performance data and provide recommendations for campaign 

optimization and budget allocation. 

5. Returns & Reconciliation Management 

• Efficiently manage the returns, exchange, and cancellation process on all 

marketplaces, aiming to minimize customer returns. 

• Regularly reconcile sales, returns, and payments from all platforms to ensure 

financial accuracy and resolve discrepancies in a timely manner. 

6. Performance Analysis & Reporting 

• Track, analyze, and report on key e-commerce KPIs (e.g., GMV, Conversion 

Rate, AOV, Traffic, Returns Rate, Ad Performance). 

• Provide actionable insights and data-driven recommendations to improve 

overall platform performance and profitability. 

Qualifications & Skills 

• Experience: 5-7 years of professional experience, with a significant focus on 

managing major e-commerce marketplaces in India. 

• Industry Preference: Prior experience working with a fashion, apparel, or 

lifestyle brand is strongly preferred. 

• Platform Expertise: Proven track record of managing seller accounts on 

Myntra, Nykaa Fashion, Amazon, and Ajio is desirable 

• Functional Skills: Strong proficiency in catalog management, inventory 

planning, digital marketing, and sales reconciliation. 

• Analytical: Excellent analytical skills and experience using platform-specific 

analytics tools (e.g., Myntra Partner Portal, Amazon Seller Central, Ajio 

Business). 

• Communication: Strong interpersonal and communication skills to 

collaborate effectively with internal teams and external stakeholders.