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Senior Fleet Operations Coordinator (High Accountability)

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Description

Company Description 

Acutis Diagnostics is a laboratory medicine company specializing in clinical toxicology and advanced molecular diagnostics. Our operations depend heavily on precision, speed, and reliability — especially in sample transportation, where there is zero margin for error. 

 


Role Overview 


This is a high-responsibility, fast-paced remote role for a Senior Fleet Administrator. This position is critical to ensuring that all sample pickups and deliveries are executed without delays, lapses, or protocol deviations. 


This is not a passive coordination role- it requires continuous monitoring, proactive decision-making, and strong ownership of fleet operations. The individual in this role must be comfortable working under pressure, handling real-time issues, and maintaining operational standards at all times. 


 


Key Responsibilities 


  • End-to-End Fleet Ownership: 
  • Take full responsibility for daily fleet operations, ensuring zero missed pickups and strict adherence to timelines and protocols.  
  • Continuous Monitoring: 
  • Actively monitor driver routes, statuses, and performance in real-time. No lapses in tracking or follow-ups are acceptable.  
  • Proactive Issue Resolution: 
  • Identify and resolve issues before they escalate — including delays, driver unavailability, routing inefficiencies, or compliance gaps.  
  • High-Pressure Coordination: 
  • Manage multiple drivers and routes simultaneously while maintaining accuracy and composure in a time-sensitive environment.  
  • Strict Protocol Enforcement: 
  • Ensure all drivers follow operational SOPs without exception. Address deviations immediately and take corrective actions.  
  • Real-Time Communication: 
  • Maintain constant communication with drivers, internal teams, and stakeholders to ensure alignment and clarity at all times.  
  • Route Optimization & Efficiency: 
  • Continuously improve route performance while balancing cost, time, and service quality.  
  • Accountability & Reporting: 
  • Maintain accurate logs, track performance metrics, and provide clear updates on operations, exceptions, and resolutions.  
  • Driver Management & Training: 
  • Guide, monitor, and hold drivers accountable for performance, professionalism, and compliance.  

 


Candidate Expectations 

We are specifically looking for candidates who demonstrate: 


  • High Reliability & Ownership: 
  • Consistently dependable with a strong sense of responsibility — someone who treats operations as their own.  
  • Ability to Work Under Pressure: 
  • Comfortable handling urgent situations, tight deadlines, and unexpected challenges without compromising quality.  
  • Strong Attention to Detail: 
  • Ability to monitor multiple moving parts while maintaining accuracy and control.  
  • Proactive & Solution-Oriented Mindset: 
  • Does not wait for issues to escalate — takes initiative to prevent and resolve problems.  
  • Consistency & Discipline: 
  • Maintains performance standards every day without lapses.  
  • Clear & Assertive Communication: 
  • Able to give instructions, manage drivers, and escalate issues effectively.  
  • Adaptability: 
  • Willing to adjust quickly to operational changes and evolving requirements.  

 


Basic Qualifications 


  • Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field (preferred)  
  • Minimum 3+ years of experience in logistics / fleet / dispatch operations  
  • Experience with fleet management or route optimization tools  
  • Strong proficiency in Microsoft Office Suite  
  • Knowledge of transportation compliance and safety standards  
  • Willingness to be available beyond standard hours when required  

 


Important Note 


This role demands continuous focus, accountability, and resilience. It is best suited for individuals who thrive in high-pressure operational environments and can maintain consistent performance without supervision. 

Position

Dispatch Analyst

Fleet Operations Coordinator

Logistics Coordinator

Route Optimization Specialist

Nice to have skills

Global Positioning System - GPS softwares


About the Company

A company at the leading edge of medical diagnostics

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