Job Description: Human Resources - Manager

About Amaha

Welcome to Amaha, where we’re redefining mental health care! Founded in 2016 by the visionary Dr.

Amit Malik and social entrepreneur Neha Kirpal, Amaha (formerly InnerHour) is on a mission to create

a supportive mental health ecosystem. We provide comprehensive treatment and care plans for a

variety of mental health conditions, including anxiety, depression, bipolar disorder, ADHD, OCD,

schizophrenia, and addictions.

With a dedicated team of over 150 experts, we’ve delivered more than 100,000 therapy sessions in 15+

languages across 600+ Indian cities. Our award-winning Amaha app offers 600+ self-care tools and

resources, impacting the lives of over 5 million people globally. We also support workplaces and

colleges with customized emotional well-being programs, reaching over 700,000 individuals.

In 2022, we expanded our reach by acquiring the Child and Adolescent Mental Health Institute,

Children First, allowing us to provide holistic care for families and communities. Join us as we continue

to grow and innovate in the mental health space!

Key Responsibilities

1.HR Business Partnering

- Act as the HR SPOC for the IPD business unit and clinics including nursing, support functions, and

allied healthcare teams.

- Partner with department heads to address people-related challenges and improve team

effectiveness.

- Drive workforce planning and manpower optimization for the IPD function.

2.Talent Acquisition & Onboarding

- Coordinate and support hiring for clinical and non-clinical roles within IPD.

- Ensure timely onboarding, documentation, and induction of new employees.

- Work closely with recruitment teams to manage critical and high-volume hiring requirements.

3. Employee Relations & Engagement

- Build strong employee connect across shifts and departments.

- Address employee grievances and support conflict resolution in a timely and professional manner.

- Drive engagement initiatives, R&R programs, and employee communication activities.

4.Performance Management

- Support goal setting, performance reviews, and performance improvement interventions.

- Partner with managers on capability building and team development initiatives.

5.HR Operations & Compliance

-Ensure adherence to HR policies, attendance processes, statutory requirements, and disciplinary

practices.

-Maintain employee records and support audits/compliance requirements.

- Coordinate with payroll and HR operations teams for employee lifecycle management.

6.Learning & Development

-Identify training needs across IPD teams.

- Coordinate behavioural and functional training programs, especially for frontline healthcare staff.

7.Culture & Employee Experience

- Promote a patient-centric and collaborative work culture.

- Ensure high standards of employee experience and HR responsiveness across the hospital unit.

Preferred Qualifications & Experience

● MBA/PGDM in Human Resources or equivalent qualification.

● 6–10 years of HR experience, preferably in hospitals, healthcare, or service-led organisations.

● Strong stakeholder management and employee relations capabilities.

● Experience managing frontline workforce and shift-based operations.

● Good understanding of labour compliance and HR operations.

● Strong interpersonal, problem-solving, and communication skills.

Our Ideal Candidate Demonstrates

● High ownership and accountability, with the ability to independently drive projects from

problem definition to execution.

● Strong analytical and structured problem-solving skills.

● Curiosity to investigate business problems using data and translate insights into

recommendations.