As an IT Support Specialist at Vedha Infotech prviated limited indore new private limited indore, you will be the frontline guardian of the company’s technology ecosystem, ensuring that all hardware, software, and network resources operate smoothly and efficiently. You will diagnose and resolve technical issues, provide timely assistance to employees across departments, and maintain robust documentation of incidents and solutions. Working in a collaborative environment, you will partner closely with senior engineers, project managers, and cross‑functional teams to implement best practices, streamline processes, and support the rollout of new tools. This role offers continuous learning opportunities through exposure to emerging technologies, hands‑on problem solving, and professional development programs, enabling you to make a tangible impact on productivity and overall business success.

Requirements:

• 1–7 years of experience in IT support, help‑desk, or related technical roles.
• Proficient with Windows, macOS, and Linux operating systems, as well as common office productivity suites.
• Strong knowledge of networking fundamentals, TCP/IP, VPN, and Wi‑Fi troubleshooting.
• Excellent communication and customer service skills, with the ability to explain technical concepts to non‑technical users.

Roles and Responsibilities:

• Diagnose, troubleshoot, and resolve hardware, software, and network issues reported by end‑users.
• Install, configure, and maintain desktops, laptops, printers, and peripheral devices.
• Manage user accounts, permissions, and access controls in Active Directory and other identity management systems.
• Monitor system performance and proactively identify potential problems before they affect users.
• Document all incidents, solutions, and knowledge base articles to streamline future support activities.
• Assist in the rollout of software updates, patches, and new technology deployments while ensuring minimal disruption.

Budget:

• Job Type: Payroll
• Salary Type: Month
• Maximum Budget: ₹70,000
• Experience Range: 1–7 years