• Build and customize a recruiting app in Lightning Experience.
• Customize an app using clicks, not code, to give the recruiters easy access to key data.
• Create tabs, quick actions, record types, and more to streamline the app user's experience.
• Use validation rules and formulas to ensure data quality in the app.
• Use field-level security and permission sets to control what data users can see in the app.
• Create records, processes, and flows with Process Builder and Cloud Flow Designer.

• Handled tasks like troubleshooting Skype, WebEx related issues of BOSCH users globally.
• Managed and supported the audio endpoints used in the company.
• Took care of the certification and release of new audio devices, their firmware upgrades, and provisioning of those devices in the entire organization.
• Trained and mentored 10+ new and existing team members on the entire Audio Device Management process and Incident Handling.

Handled tasks like troubleshooting Skype, WebEx related issues of BOSCH users globally.Managed and supported the audio endpoints used in the company.Took care of the certification and release of new audio devices, their firmware upgrades, and provisioning of those devices in the entire organization.Trained and mentored 10+ new and existing team members on the entire Audio Device Management process and Incident Handling.