Title​​:​British Telecommunications Plc. (Europe)

Domain​​:​Telecom​​

Technologies​:​Windows, UNIX, Oracle, Web, Mainframe

Tools ​​:​Visual C++, UNIX, IBM DB2, MQC,XMLSpy,Oracle,,ALM

Duration​​:​Aug2006-Dec2009

Role​​:Developer/ Test Analyst/Onsite Coordinator-UK

Synopsis:​BT is one of the largest telecommunication provider in the world .BT operates in more than 170 countries across the world and with over a third of its revenue now coming from its Global Services division. Other major divisions of BT are BT wholesale and BT operates, BT retail, BT Open Reach, etc.

Role​​:​Developer in C, C++and PL SQL as a part of Infosys Global training program

•End to End Testing of BT Global services ,BT Open Reach products across CRM,Inventory Management, Charging, and Billing systems for ADSL and DSL lines

•Handled data migration testing for Billing (from CSS to RBM)

•Worked on cross-divisional projects: served as an Onsite Coordinator (London, UK) and served as KM (Knowledge Management) prime for the project

•Build healthy relationship between offshore and onshore

•Knowledge Management prime coordinating Training and Induction activities for the new joiners.

Title​​:​Sears Holdings, USA

Domain​​:​E-commerce

Technologies​:​Windows, Web, UNIX, IBM DB2

Tools ​:​Jira, IBM DB2, QTP10

Duration​​:​Dec2009-Apr2010Test Analyst Automation Test Engineer

Synopsis:Sears Holdings Corporationis an Americanholding companyheadquartered inHoffman Estates, Illinois. It is the owner of retail store brandsSearsandKmart, and was founded after the latter purchased the former in 2005.Sears Holdings owns the brandsCraftsman,Kenmore, andDiehard. Sears Holdings operates 1,672retail locations under the mastheads of Sears, Kmart, and their subsidiaries, such as auto centers and pharmacies. As of 2014, it is the 18th largest retailer in theUnited States.

•Involved in requirement analysis and RTM preparation, test planning and test case preparation for new functionalities​

•Steered automation framework design for test cases and Automation testing using QTP

•Planned and coordinated production call during production move for each release between development team, test team and clients

•Served as an Offshore PoC for clients for production support testing and CC (Configuration Controller) for the project

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Title​:​Singapore Airlines

Domain​:​Aviation

Role :​Test lead

Technolo;ˀgies: : Java, Android SDK, ALM, Perfecto, Appium,Xcode,Tablet Testing (Ios, Android), MS SQL Server

Duration​:(Apr2010-May 2011)

Synopsis: :Singapore Airlines is a major aviation service provider in Asia .

The Crew Collab, a tablet based solution, provides cabin crew with complete passenger information, enabling them to provide better service and enriched customer experience. The solution also enhances crew productivity and enables them to stay connected with their peers and the larger organization.

•​Collaboration with multiple stakeholders like risk, business & product team to conclude/sign-off on Business requirements

•​Coordination of test planning and test execution

•​Prepared test matrices and testing documents and assisted Manager in test management activities

•​Executed test status preparation, ALM test report generation and communicating the same to client managers

•​Participation UAT testing as QA Representative

Title​​:​iBoard Cross Platform Analyzer

Domain​​:​Media Research

Technologies​:​Windows, UNIX, Web

Tools ​​:​ALM, Oracle (Toad 9.0), Soap UI, XML Spy, Nettiezza, QTP11.0

Duration​​:​May2011-Apr2014

Synopsis:​Arbitron introduced the Portable People Meter (PPM) - a wearable portable device much like a pager or cell phone, which electronically gathered inaudible codes that identify the source of a broadcast, such as a radio station. Arbitron recruited and compensated a cross section of consumers to wear the meter for an average of one year. The audience estimates generated from each monthly survey is used as the buy/sell currency for radio stations and advertisers/agencies. IBoard Cross Platform Analyzer was the UI through which the end users (advertisers and advertising agencies) visualized the estimates on media usage across platforms (PC, TV, Mobile). Estimates are calculated by a web service called Estimation engine and retrieved by reporting tool to display in UI.

Role​​:​Senior Test Specialist

•Managed web service (Estimation engine) testing using soap UI and macro

•API Testing for REST and SOAP APIs and Virtualization of services

•Handled automation of functional and regression test cases using QTP11.0 for the UI

•Prepared test matrices and testing documents and assisted Manager in test management activities

•Executed test status preparation, ALM test report generation and communicating the same to client manager

Title​​:​Nielsen Panellist Web Portal and Arbitron-Nielsen Integration

Domain​​:​Media Research

Location​ :​Cochin India

Role​​: Test Project Manager

Tools ​​:​QC (ALM), Oracle (Toad 9.0), Soap UI, XML Spy, Nettiezza, Ranorex, Selenium,Jama

Duration​​:​Aug2015-Aug2016

Scope:​Nielsen is the biggest media and marketing research firm in the world operating from USA Panelist Web Portal is the User Interface for Nielsen panelists to record their activities and personal info. The Portal is implemented separately for each panelists roles and has a huge database of panelist info associated to it. This also involves Migration of existing data from legacy System to Current system.The integration project mainly works on integrating Arbitron applications with similar Nielsen applications to work as a single application without losing the data integrity.

Responsibilities:

•Manager coordinating project activities such as scope analysis, task assignment, test estimation, team coordination, and client communication on testing status.

•Automation Framework developer for Test driven development using Selenium (TESTNG)

•Planning, Resource Management,

•Scheduling, Tracking, Controlling Variance.

•Participation in External Auditing(ISO)

•Coordination of Defect Prevention activities and Preventive action implementation

Title​​:​iBoard Cross Platform Analyzer

Domain​​:​Media Research

Technologies​:​Windows, UNIX, Web

Tools ​​:​ALM, Oracle (Toad 9.0), Soap UI, XML Spy, Nettiezza, QTP11.0

Duration​​:​May2011-Apr2014

Synopsis:​Arbitron introduced the Portable People Meter (PPM) - a wearable portable device much like a pager or cell phone, which electronically gathered inaudible codes that identify the source of a broadcast, such as a radio station. Arbitron recruited and compensated a cross section of consumers to wear the meter for an average of one year. The audience estimates generated from each monthly survey is used as the buy/sell currency for radio stations and advertisers/agencies. IBoard Cross Platform Analyzer was the UI through which the end users (advertisers and advertising agencies) visualized the estimates on media usage across platforms (PC, TV, Mobile). Estimates are calculated by a web service called Estimation engine and retrieved by reporting tool to display in UI.

Role​​:​Senior Test Specialist

•Managed web service (Estimation engine) testing using soap UI and macro

•API Testing for REST and SOAP APIs and Virtualization of services

•Handled automation of functional and regression test cases using QTP11.0 for the UI

•Prepared test matrices and testing documents and assisted Manager in test management activities

•Executed test status preparation, ALM test report generation and communicating the same to client managers

•

Title​​:​Ooredoo-Qatar CRM Migration

Domain​​:​Telecom

Location​​:​Doha, Qatar

Tools ​​:​Jira, CRM, Net cracker RBM, Oracle E Business suite (Seibel CRM), Putty, SQL server, Selenium web driver

Duration​​:​Aug2016-Nov2016

Scope:​Ooredoo is one of the major telecommunication service providers in Middle East

​The project scope involved migration from legacy Oracle EBS CRM to Ericsson CRM for better management of products

​This involve End to end testing of Various Ooredoo Products (Voice and Data products) from Customer Creation IN Seibel till Service activation and Billing

​The project also involve Automation of UI features of CRM for regression testing

Responsibilities:

•UAT specialist coordinating requirements and Acceptance for Voice Product Delivery(Mobile services(Prepaid ,Post Paid), IP telephony and Cloud Voice)

•Planning, Estimation and Monitoring for Data and voice Change Requests

•Mobile Testing (iOS and Android) for change Requests

•Selenium Framework Implementation and script review for automation frameworks

•Quality Management and Controlling

•Status report preparation and Stakeholder Engagement

Title​​:​Government Organization for Social Insurance –Riyadh Saudi Arabia

Domain​​:​Insurance

Location​​:​Cochin India ,Riyadh KSA

Tools ​​:​Microsoft MPP,Jira, IBM RTC,RFT,RQM,UniqueSoft,Cucumber,IBM RIT

Duration​​:​2017 Nov-2019 Mar

Scope:​TheGeneral Organization for Social Insurance(GOSI) is a Saudi Arabian government agency concerned withsocial insurancein the country. GOSI is supervised by a board of eleven directors from government departments, employers and insured persons. The project was employing a reverse engineering strategy to derive the legacy system requirements to do the Business Process modeling of To-Be system.The Quality/Test management was quite challenging for the project due to reverse engineering approach and required intensive planning ,monitoring and control

​The To-Be system methodology was completely Behavior driven development methodology accomplished with Continuous integration and Continuous delivery pipeline. Testing of feature files and defining the flow tests boundaries were requiring great insights to functional aspects and technical feasibility with automation tools

Responsibilities:

•Test Program Manager coordinating Quality and test activities and automation consultant for BDD framework

•Test strategy derivation for Behavioural driven development methodology

•Defining the boundary of flow test and functional test boundaries in BDD

•UI and API Level Test Management

•Automation framework development and script review

•Third party vendor management for tool evaluation and proposals

•Test Status report preparation and Stakeholder Engagement

•Team coordination and Management

•Quality management and Control

•Scrum master for scrum methodolog

PROJECTS HANDLED

Title​​:​PWA-ASHGHALiyadh Saudi Arabia

Domain​​:​Public sector Infrastructure Management

Role​​:​iT Project Lead/Coordinator

Location​​:​Doha,Qatar

Tools and

Technologies ​:​Microsoft MPP,Jira, IBM Infosphere,IBM ESB,IBM API Connect

Duration​​:​Mar 2019-present( 3months)

Scope:​TheAshghal is the public works authority of Qatar Government handling the entire infrastructure development for the country.There are close to 17 business units of Ashghal and IT Department of Ashghal takes care of managing different applications and automated processes for in-house business activities and change requests.This include CRM,ERP Saas tools to built in automated asset management workflow systems.The project also makes of data replication strategies using ETL Tools among business units.

​The core integration platform between the business process units and applications are IBM ESB(Enterprise service bus).There happens frequent change requests for the integration aspects which require in-depth development and testing activities.

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Responsibilities:

•Project Coordinator/Back up Project manager for the ESB(Enterprise Service Bus) Integrated Projects

•CAB (Cab approval Board) authority and Change management Focal point

•Project Planing and Controlling(MPP)

•Vendor management

•IT Infra management

•Quality Management and Controlling

•Release Management

•Status report preparation and Stakeholder Engagement

•Team coordination and Management