Developed Dialogflow chatbot and integration with cisco live chat

Developed a Chatbot for Noryon showing graphs and statistics for the quarter using
Plotly rest api.

2. TCS Travel Bot- GOOGLE DIALOG FLOW
Tata Consultancy Services Limited (TCS) is an Indian multinational information
technology(IT) service and consulting company headquartered in Mumbai.
Developed Chatbot for TCS(ultimatix) for raising a Travel request using
TcsThink Rest Api.

Bpost, also known as the Belgian Post Group, is the Belgian company responsible for
the delivery of national and international mail. The Belgian Post Group is one of the
largest civilian employers in Belgium. It provides a range of postal, courier, direct
marketing, banking, insurance, and electronic services in a highly
competitive European market.
Amazon Connect is a self-service, cloud-based contact center service that makes it
easy for any business to deliver better customer service at lower cost.
Developed Virtual Cloud Center for Belgium Post on AWS platform for checking the
delivery status, updating the delivery address and getting cost of package.

Developed an alexa skill which helps in planning our iternary using goibibo and google
places rest Api for internal unit.

Developed Chatbot for a client Truworth for training the Temporary employees
during the peak period using Amazon Lex.

Automating the entire process of configuring the database and creating projects in IQS(infinite Quality Suite) for Mondelez using Winautomation(RPA).

Implementing the average queue wait time and queue position on Amazon Connect using Amazon connect real-time and historical metrics Rest API. Removing the Conventional DTMF and taking the input through Amazon Lex Bot.