Provides technical support to users worldwide and monitors the status of outstanding change and maintenance requests. Handles software testing and quality assurance of software prior to global distribution.

Responsible for planning, leading, organizing, and controlling the software evaluation, design, development, and implementation in the area of Decision Support Systems as well as the design and development of modules not covered by SAP using ABAP/4 including interfaces with legacy systems.

SMART System (Sales and Marketing Analysis and Reporting Tool) for CCBPI – An EIS system utilizing ESSBASE (OLAP) database

Responsible for providing technical support to users and other technical personnel in the development of computerized applications as well as identifying potential enhancements in the areas of Finance and Human Resources.