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About Me
Result-oriented Professional offering over 4.6 years of experience in executing full life-cycle development projects, ramping-up Data Science Projects within time, budget & quality parameters, as per project management & best practice guidelines. Wor...
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Portfolio Projects
Description
Customer segmentation is a tool that enables marketers to
customize their efforts based on the behaviors of their
customers. Customer Segmentation is the practice of
classifying your customers into distinct groups based on the
similarities in their behavior.
The main aim of this project was to create customer
behavioral clusters/segments based on demographics,
purchase behavior, and promotion response ad also to
minimize response time to resolve customer’s claim which in
turn improves the customer's Net Promoter Score (NPS).
Description
The aim was to develop a Risk Predictive Model based on
statistical and historical customer details to calculate a predictive
score which could give a better criterion at time of resolution of
customer’s claim. Secondly, to minimize response time to resolve
customer’s claim which in turn improved the customer's Net
Promoter Score (NPS).
Description
The aim was to develop a Risk Predictive Model based on statistical and historical customer details to calculate a predictive score which could give a better criterion at time of resolution of customers claim. Secondly, to minimize response time to resolve customers claim which in turn improved the customers Net Promoter Score (NPS).
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