Provided the support to setup development servers in the client on-premises with documentation to setup there Magento stores

Provided the 7 server architechure for there production on AWS and installed and configured the PHP-Varnish-redis-Mysql for Magento store and with AWS load balancer and provided the zero down time support. And the site can susten for 10000 cuncurrent users at a time

Managin ticketing system on remotly byhandling 6 members team and Installation Windows servers and required softwares for End clinet.

Around 1500 windows servers with three diffrent location datacenters in US.

Microsoft Dynamics 365 Infrastructure | Microsoft Dynamics AX Server Admin | Deployment | LCS | Azure| System Administrator | Window Server Administrator | Linux Server Administrator | Magento Server administration |

Reporting to the IT Manager, I was responsible for managing the internal and external System administration.

My core responsibilities were:

• Possess excellent organizational skills to support administrative personnel, department supervisors, staff, and clients.
• Promote a positive work environment by maintaining respectful interactions with staff members. Performing successfully in both team and independent work environments.
• Assist in the planning, design, documentation, and implementation of various systems which include desktop PC’s, servers, network equipment and software applications.
• Monitor and maintain the use of the LANWT’s photocopiers and printers.
• Develop, maintain, and monitor procedures for all server backups. Monitor, plan and coordinate the distribution of client/server software and service packs.
• Overseeing file management on the centralized resource (i.e. File Servers, Virtualization Server, Citrix Servers and Application Server) and individual workstations.
• Overseeing computer security and anti-virus updates etc.
• Make recommendations for new equipment and services to purchase & co-ordinate with various vendors for procurement.
• Provide on-site and remote technical support.
• Assist in the organization and inventory of all hardware and software resources.
• Provide emergency on-call support on a rotating schedule.
• Perform other duties as assigned. Provide network and desktop support to over 100 users.
• Provide Voice-over IP support and Design, install, upgrade, configure & repair local and WAN hardware Support Video Conference for all offices.
• Install and test computers and related network hardware in a LAN/WAN environment.
• Assist the IT manager in developing and coordinating future network replacement plans.
• Liaising and communicating with external support companies.
• Maintain and manage VOIP branch office systems Induct and train new staff on the computer systems and company policies.

Microsoft ERP Systems:

• Implemented Dynamics 365 on Azure LCS and on-premises also.
• Configuring O-DATA on Dynamics 365.
• Install and configuration of Dynamics AX209 to 2012r2 server’s setup on premises as well cloud.
• Install and configuration of Dynamics GP 9 to 2018.
• Install and configuration of Dynamics RMS and POS servers.
• Implemented Dynamix AX servers Backups like (Snaps, DB and code backups)
• Resolving the servers and ERP system issues by ticketing system.
• Resolving the IIS and GP web services issues.
• Resolving the MS-SQL server issues (Performance, Permissions, and backup)
• Resolving the Dynamics GP web services issues.
• Implemented the ticketing system for Mange the AX and window server issues.

Windows Administrator:

• Installation, troubleshooting and maintenance of various hardware including but not limited to IBM, HP, Dell, Wipro, Acer and Lenovo Servers, Workstations, Desktops, Laptops and compatibles
• Installation of various operating systems includes desktop versions of Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10, server versions of Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016.
• Installation of various software and application packages that include MS-Office 2003, MS-Office 2007, MS-Office 2010, MS-Office 2013, MS-Office 2016, Office 365, Visual Studio, MSSQL, OpenOffice, Antivirus etc.
• Scheduling and maintaining backups of Domain controllers, Exchange servers.
• Having upgrading experience in Windows XP, Windows 7 & Windows 8.
• Having experience in Client OS errors troubleshooting.
• Managing virtual machines using XenServer.
• Configure and maintain VOIP & Vonage.
• Installing and configuring Domain Controller and Exchange servers.
• Configuring DHCP and DNS servers of Windows 2008 and 2012 editions.
• Administration & Troubleshooting of Exchange 2007 and 2013 Servers.
• Setup, Modify & Managing User/Group Accounts using Active Directory Service.
• Maintaining Windows 2008 and 2012 Hyper-V Virtual machines.
• Maintaining Dell Power edge servers.
• Handling of incident tickets and Service requests as per the SLA.

Linux Administrator:

• Background of 24x7 mission-critical environments, change control process, systems monitoring, configuration management and performance analysis
• Samba server installation and integration with Windows AD.
• Open fire installation and integrated with windows AD (Internal communication messaging system).
• Implemented Centos servers to deploy the Magento1 and 2 applications. (E-commerce)
• Resolving the client servers Magento application issues by using the Ticketing system.
• Installation and configuration of PHP for Magento application.
• Installation and configuration of Apache for Magento application.
• Installation and configuration of Nginx for Magento application.
• Installation and configuration of Varnish for Magento application.
• Installation and configuration of Redis for Magento application.
• Installation and configuration of MySQL for Magento and PHP applications.
• Expertise in Amazon AWS Cloud Administration which includes services like EC2, S3, AMI, RDS, Route 53, Code Deploy etc.,
• Live sites deployment in Apache and Nginx.
• Responsible for handling tickets (Spiceworks and Kayako) on development and testing team closely working with two teams.
• Experience working with MySQL Administration part.
• Launching Amazon EC2 Cloud Instances using Amazon Web Services (Linux/ Ubuntu/RHEL) and Configuring launched instances with respect to specific applications.
• Installed application on AWS EC2 instances and also configured the storage on S3 buckets.
• Monitoring all application servers and services by using Newrelic, Pingdom, and 24x7.
• The configuration of remote connection tools like SSH, TELNET.

Magento Server Admin:

• Administered and supported Apache and Nginx web servers.
• Provided system administration and support services for Linux servers.
• Provided technical guidance for management of SQL database servers.
• Installed and maintained PHP web applications and modified current application code.
• Redis Installation and Configuration.
• Varnish Installation and Configuration.

Network Admin:

• Implemented Gajshield Firewall with DLP.
• Created Allow and block policies for specific users.
• Configured the policies on the firewall for employee productivity reports.
• Configured the policies for employees to monitor IM's like (Gmail, Facebook, Msn)
• Configured the policies for employees to monitor Email log's like (outlook, Web)
• Configured the policies for employees to monitor Upload logs like (Ftp, Dropbox, Google drive)
• Configured the policies for employees to monitor Remote Management (SSH, FTP, RDP)
• Generating Weekly productivity report from DLP.
• Experience in implementation of Checkpoint, Netgear and Sonicwall firewall's
• Network Designing and Implementation for global customer.
• Verify the Technical Solution Architect (TSA) solution and procure, install and configure the hardware as per the request
• Experience designing, deploying and configuring, supporting, troubleshooting, debugging and some of the following Wireless LAN products, devices, and technologies for small, medium, large and/or enterprise businesses.
• Working on the existing network replacing the old device with the new device as per the requirement.
• Monitoring and bandwidth management of Internet leased lines by using JFFNMS and MRTG.
• Managing configurations of Checkpoint firewall and VPN routers such as IPsec VPN tunnels, address translation, routing and access control lists.
• Maintaining and configuring the L3 and L2 switches (Cisco, Dell, D-link).
• Troubleshooting and resolve Routing and VPN issues.
• Troubleshooting and solving Network configuration problems.
• Verifying end to end connectivity to detect the issues regarding PACKET LOSS, FLAPPING, LATENCY.