- Windows Server 2012 and 2016 Maintenance, Active Directories and Policies, Basic Powershell Scripting

- MS Exchange Server 2016 including Email and rules creation, Have basic knowledge on Exchange Powershell

- Symantec Endpoint Protection including installing agents to client PCs and adding new and exception policies.

- Fortinet Fortimail VM01 regulating Mail Logs, Anti-spam and Quarantine.

- Symantec Veritas Backup Solutions where maintained backup on Azure Storage account.

- Acronis Backup Solutions, on-premise backup for the File Server of the company.

- Cloud Datacenter(Azure) for FTP with Hybrid Datacenter Setup.

- Proficient on using ServiceDesk ManageEngine Ticketing System

-Supports the PM and the Sales Team by providing technicalbusiness-consulting advice to both internal and external customers

-Responsible for providing Pre-sales technical consulting on Enterprise technologies and service capabilities

-Responsible for understanding and identifying the customer's technical, business and financial requirements and translating these to technical requirements in order to recommend and position the products.

- Do Azure POC on the clients before fully deploy by the Deployment team

-Responsible for the overall performance of the company at operational level

-Representative for corporate meetings/affairs

-Proposing, facilitating and settling issues concerning work flow & work force

-Liaison between clients and top management

-Liaison between contractors/suppliers and top management -Liaison between staff and top management

-Approving canvassing and purchasing of materials for re pairs and parts for Projects and Retail

-Support in the preparation of Quotation/JO in coordination with Operations Team Leader and/or Technical Consultant

-Checking Purchase Order

-Paying the purchased items (through PayPal, Bank)

-Processing of supplier accreditation

- Setting ,proposing, and maintaining pricing strategy for projects and retail products

-Receiving and recording of incoming repairs, orders, purchased items, projects, etc. in coordination with Operations Team Leader for Projects

-Responsible for overseeing outbound delivery documentation and processing custom-related issues)

-Updating work file for repairs in coordination with Operations Team Leader and respective technicians for both projects and retail services/repairs

-Draft and/or facilitate drafting of project contracts/ service contracts

-Maintain record and data base of company contracts and project contracts

-Maintain confidential informations of the company

-Recommend, facilitate and implement process improvements

-Review operating practices and implement improvements where necessary

-Technical support for CCTV installations as needed

-Deliver and implement site installation, repair, maintenance and test tasks as planned

-Cooperate with technical team and share information across the organisation

-Comprehend customer requirements and make appropriate recommendations/briefings

-Site inspections and assessments for every projects

-Develop Quotations/Job Orders Preparation -Overall Project Management

-Technical consultancy and advice

-Performed engineering evaluations and related studies as part of failure analysis and problem resolutions, process enhancement, material utilization & yield improvement of company's product.

-Presented engineering reports of formulated plan for improvement and corrective action, plus conducts corresponding feedbacks to responsible departments of the company.

-Conducted different simulations & tests for improvement of company's product.

-Conducted technical training, orientation to operators and other support groups regarding process and specifications.

-Coordinated with co-product engineers and in other section