About Me
Highly Motivated and fast learning individual seeking an opportunity to work in data sciencedomain by utilizing analytical & machine learning skills and relevant expertise to help thecompany business goals while sticking to vision mission and goals o...
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Description
Sentiment 360 is an advanced analytic application built on big data platform to collect, store & analyze structured & unstructured (audio, chat, emails, social media, surveys etc.) information from formal (customer service phone calls, emails, chats etc) & informal (social media) touch-points with customer in order to get a deeper & real-time view of holistic customer sentiments for the purpose of defining / building tactical and strategic directions that reduce customer churn and improve customer sat, cross-sell and up-sell opportunities.
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SIM (Supplier Improvement Metric System) is a data migration project which currentlyuses on Prem technologies like DataStage Teradata Web focus and Autosys. Due to a few businessconstraints data is being migrated from on Prem architecture to GCP IBM CP4D Astronomer mainlyusing IBM CP4D jobs and Big query scripts.
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OSX is vendor based financial application from Woulter Kluwer which uses contract data tocalculate Expedited Credit Loss amounts over contract lifetime. Current Process are global supporting 17markets including China. OSX currently uses on Prem technologies like DataStage Teradata SSISSSRS and Alteryx. Due to a few business constraints data is being migrated from on Prem architectureto GCP mainly using Bigquery scripts.
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Customer360 is a Platform which revolves around four components namely CustomerData Platform Data Lake and Data Science Salesforce Marketing Cloud and External Source Systems.Customer360 is completely setup on Google Cloud Platform which includes usage of tools like DataFusion Google Cloud Storage and Big Query as a Data Engineer
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