IBM Cloud Pak for Data (CP4D) is a unified platform that delivers a data fabric to connect and access siloed data on premises or across multiple clouds without moving it. Further accelerate insights with an integrated modern cloud data warehouse.

Sentiment 360 is an advanced analytic application built on big data platform to collect, store & analyze structured & unstructured (audio, chat, emails, social media, surveys etc.) information from formal (customer service phone calls, emails, chats etc) & informal (social media) touch-points with customer in order to get a deeper & real-time view of holistic customer sentiments for the purpose of defining / building tactical and strategic directions that reduce customer churn and improve customer sat, cross-sell and up-sell opportunities.

Services Express Platform is a Scalable Service Oriented Architecture hosting an amalgamation of Premier Business Applications providing transactional and analytic services.