Platform: PHP, Jquery, MySQL, Laravel, Codeigniter

Roles/Responsibilities:

• CRM development, documentation and client interaction.
• Server setup for UAT and production.
• Code migration from SugarCRM to SuiteCRM.
• Data migration from SugarCRM database to SuiteCRM database using scripts or Talend Data migration tool.
• Daily application and database backup script.
• Ongoing Support for all CRM customization level and server level.
• Developed a Portal with Laravel and Codeigniter based on the usage of the modules and users.
• Did Third Party Integrations like lloyds.
• Data Archival.
• Played a key role in providing long-term technical solutions,requirement gathering,analyzing and designing document.

● CRM development, documentation and client interaction.

● Server setup for UAT and production.

● Code migration from SugarCRM to SuiteCRM.

● Data migration from SugarCRM database to SuiteCRM database using scripts or Talend Data migration tool.

● Daily application and database backup script.

● Ongoing Support for all CRM customization level and server level.

● Workflow management in SuiteCRM.

● Developed Critical and huge custom reports.

Platform: PHP, Jquery, MySQL, React Js.

Roles/Responsibilities:

• CRM development, documentation and client interaction.
• Server setup for UAT and production.
• Code migration from SugarCRM to SuiteCRM.
• Data migration from SugarCRM database to SuiteCRM database using scripts or Talend Data migration tool.
• Daily application and database backup script.
• Ongoing Support for all CRM customization level and server level.
• Developed a Portal with Laravel and Codeigniter based on the usage of the modules and users.
• Did Third Party Integrations using Rest and Soap API’s.
• Developed a portal using React js based on the usage of the users and modules.
• Developed huge custom reports.

CRM development, documentation and client interaction.Server setup for UAT and production.Code migration from SugarCRM to SuiteCRM.Data migration from SugarCRM database to SuiteCRM database using scripts orTalend Data migration tool.Daily application and database backup script.Ongoing Support for all CRM customization level and server level.Developed a Portal with Laravel and Codeigniter based on the usage of themodules and users.Did Third Party Integrations like lloyds.Data Archival.Played a key role in providing long-term technical solutions,requirementgathering,analyzing and designing document.

CRM development, documentation and client interaction.Server setup for UAT and production.Code migration from SugarCRM to SuiteCRM.Data migration from SugarCRM database to SuiteCRM database using scripts orTalend Data migration tool.Daily application and database backup script.Ongoing Support for all CRM customization level and server level.Developed a Portal with Laravel and Codeigniter based on the usage of themodules and users.Did Third Party Integrations using Rest and Soap APIs.Developed a portal using React js based on the usage of the users and modules.Developed huge custom reports.

CRM development, documentation and client interaction.Server setup for UAT and production.Code migration from SugarCRM to SuiteCRM.Data migration from SugarCRM database to SuiteCRM database using scripts orTalend Data migration tool.Daily application and database backup script.Ongoing Support for all CRM customization level and server level.Workflow management in SuiteCRM.Developed Critical and huge custom reports.Played a key role in providing long-term technical solutions,requirementgathering,analyzing and designing documents.

Ongoing Support for all CRM customization level and server level basis on raisedticket.Timely reporting on support hours to the Manager.Direct point of contact to customers.

Single Point of contact for client interactions and requirement gathering.Bank Contact Center complaint automation(Case Automation).Critical and customized report for huge volume of data.Bank Core Banking System(CBS & Finacle) Integration with CRM(ISO 8583).SOAP integration with the Bank system and CRM.Performance optimization of CRM and MySQL database.MySQL database job and index management.Quarterly meeting for CRM performance optimization.SugarCRM base product performance enhancement.