I was the Network Engineer and iwas responsible for the following:

1) Network design, planning and survey.

2) Customer expectations accessment meeting.

3)26IP Yealink phones configurations and physical connections.

4) PBX configuration with the ISP given Keystring and username and password details.

5)Optimization with their current network configurations e.g. Voip Vlans configuration to the ISP Voip Server.

6) 4 PSTN Lines intergration into their VoIP networking with a Yester Gateway.

7) 2 Yester Gateway configuration for redundancy .

8) 1 Conferance phone

1) Biometric software Configuration.

2) Network Configurations to the Biometric System.

3) Staff Registration database management and backup.

4) Computer configuration.

5) Staff Training.

1) Network Configurations.

2) VPN Configuration.

3) VoIP Click to Call System.

4) VoIP, PSTN Intergration.

5) Call Center Agent Computer System to PBX Database intergration.

6) ERP System Intergration into the PBX System.

7) Staff Training.

8) Monthly Agent Datatbase Update.

My role was only to do the following:

1) Computer System Network.

2) Software configuration and installation from ACCA.

3) Computer systems upgrade.