• Performed Functional, Integration, and System testing in QA/Staging/Production environments.
• Executing Customer specific scenarios to uncover defects and improve the quality of the application.
• Involved in debugging Agent logs, Server logs, API logs, Window Service logs to find the root cause of the issue.
• End to End testing of Web application & validating the data between GUI & Database and other system components and Creating Test Completion Report Confluence.
• Regression Testing before each release to ensure no defects in unchanged parts of the application due to fix/enhancements.

• Composing defects and reporting the same using the Defect Tracking tool - TFS & Jira.
• Reported Critical Defects in the project and tracked down till closure, Retesting of fixed defects.
• Maintained end user documentation to facilitate hardware and software deployment.
• Used different terminals and devices for POS for the end to end testing. Was integral part of deploying and support of a Point of Sale system.
• Used SQL queries to extract the data from the database

• Performed Smoke, Functional, Integration, and Browser (IE, Fire Fox and Chrome) Compatibility testing in QA environments. Interacted with developers for bug fixes & problem resolution.

• Creating User scenarios to produce more defects and improve the quality of the application.
• Involved in Designing, Updating and Peer Review of Test Cases.
• Exploratory Testing to understand the system functionality.
• Regression Testing before each release to ensure no defects in unchanged parts of the application due to fix/enhancements.

• Composing defects and reporting the same using the defect tracking tool Team foundation server (TFS).
• Reported Critical Defects in the project and tracked down till closure, Retesting of fixed defects.

• Involved in direct communication with the client on Weekly Status Calls for requirement clarifications, status update and prepared MOM for the same.
• Involved in the Weekly Status Update with the project lead & composing Observation mails to report unusual behavior in the application.
• Responsible for maintaining RTM and Client Clarifications. Preparation of Understanding Document and user guide.

Responsible for preparing Client Daily Status Reports