 Driving multiple projects like version upgrade for Oracle database 12c & Oracle ERP 12.2.6, data masking for HRMS/Finance, oracle application testing suite (OATS) etc.
 Working with product vendors for bug fixes, enhancements, SLAs and SIPs
 Evaluation of the proposals, working with internal sourcing and other IT teams for procurement of product licenses, getting Change Requests (SR/RFC also) implemented etc.
 Handle escalations on support issues and send weekly/Fortnightly communication to the leadership
 Manage team issues like attritions, knowledge transfer/transition, appreciation etc. and handle day to day production support issues, IT audits and ensure readiness of environments.
 Working with OMCS, support teams and other project teams for Service Requests and RFCs, managing users and permissions on MOS portal
 Vendor governance activities like billing, timesheets, SLAs, attritions, KT etc.

 2014 - Implementation of Akritiv [Sales Force Cloud based application] for servicing Collections & Cash for GEIP at Bangalore.
 2013 - Management of 3 different technical teams: a) FactorLink Manual testing b) Development team for WCS online portal c) FactorLink Automated Testing using IBM RFT
 2011/2012 - Successfully delivered 3 phases as Project Manager (Business) for the GECARS Client Admin Project (6 months onsite at Breda, NL)
 Roles & Responsibilities - Working with all the stakeholders for requirements gathering, development, testing and implementation, weekly review meeting and project planning, stakeholder management, communications and establishing a new team, Team management, performance reviews etc.

Performed various roles for maintenance, development and IT integrations of various legacy applications into web based systems for financial accounting, Logistics and publishing domains and gained proficiency in the following: C#.NET, VB.NET, ASP.NET/ASP, Oracle 8/9/10g, SQL server 6.5-2005, IIS 5/6/7, Java/JSP, JDBC, Visual FoxPro, VBScript, MS Project, VSS, Visio, Business Objects, HTML, Excel Macros, ODBC, VB & MS Access etc.
 Roles and responsibilities – web programming, Analysis, Team Leading, Database Designing, designing system architecture, Project Management and preparation of Project plans, flow charts, network diagrams, zero level diagrams, FRD, Test plans, web server administration, project communications, stakeholder management etc.

Completed MCSD certification and worked on various projects as a programmer/Analyst working on Microsoft technologies like VB6, SQL server, ASP, COM/DCOM, HTML, JavaScript etc.