Saurav K.

Saurav K.

Salesforce Certified Consultant

Noida , India

Experience: 7 Years

Saurav

Noida , India

Salesforce Certified Consultant

38400 USD / Year

  • Immediate: Available

7 Years

Now you can Instantly Chat with Saurav!

About Me

  • Currently working as a Senior Salesforce Consultant at Saasforce Consulting Private Limited, Noida
  • Passionate about Customer Success in Salesforce domain, committed to positioning solutions to solve current and emerging challeng...
  • Building strong personal relationships with clients and elevate the overall client experience; Possess excellent leadership skills, problem solving ability, and is a committed team player and an individual contributor
  • Proficient in drafting creative briefs and coordinating with creative teams and agencies for upcoming Events with flair for Story Boarding/Story Telling.
  • A dynamic professional with more than 6+ Years of experience in IT industry.
  • Proficient in Agile Methodology of Software Development using JIRA
  • Well versed with Solution Design, Technical Documents, deployment processes and activities.
  • Already in Path to Salesforce Application Architect Certification

 

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Portfolio Projects

OMS-BCCL

Company

OMS-BCCL

Description

  • Demonstrated out of the box Salesforce capabilities and proposed business process changes to take full advantage of Salesforce capabilities; Document Solution proposal at the required level of details. (Preparing SOW & Proposals)
  • Experience of working collaboratively across functional areas to achieve business goals
  • Lead in-person meetings with executive stakeholders resulting in actionable Success Plans
  • Help identify Project-Roadblocks come up with ‘Project Overall Health & Recovery’ plans to mitigate the risks, overcome hurdles and led the project towards successful completion ensuring Client satisfaction.
  • Ensured positive customer experience by proactively managing and growing customer relationships
  • Develop and define business requirements, workflow design, process mapping, Functional Specifications, gap analysis and use cases.
  • Excellent Project Management Skills to monitor progress project and weekly communication of Project Status to both customer and internal stakeholders.
  • Responsible for corporate communications.
  • Client handling and drafting of technical design specification.
  • Created the Solution Design and Implementation Details for the Project
  • Implementation and Integration experience using Custom objects, Triggers, workflows, approvals, Lightning, and Apex classes

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Skills

Salesforce

Mercury CRM Implementation

Company

Mercury CRM Implementation

Description

  • Lead in-person meetings with executive stakeholders resulting in actionable Success Plans
  • Help identify Project-Roadblocks come up with ‘Project Overall Health & Recovery’ plans to mitigate the risks, overcome hurdles and led the project towards successful completion ensuring Client satisfaction.
  • Ensured positive customer experience by proactively managing and growing customer relationships
  • Develop and define business requirements, workflow design, process mapping, functional Specifications, gap analysis and use cases.
  • Excellent Project Management Skills to monitor progress project and weekly communication of Project Status to both customer and internal stakeholders.
  • Responsible for corporate communications.
  • Designed the Solution for the Mercury Sales Cloud Implementation
  • Client handling and drafting technical design specification.
  • Created the Solution Design and Implementation Details for the Project
  • Implementation and Integration experience using Custom objects, Triggers, workflows, approvals, Lightning, and Apex classes
  • User Story Allocation and creation technical tasks in Jira and assignment to developers
  • Leading the daily Scrum Meeting and Client Interaction
  • Successfully delivered the Project in 65 days in full agile mode.
  • Client provided 10 out of 10 CSAT for the successful project Implementation
  • Apex, JavaScript, Salesforce Integrations, Salesforce Triggers, Process Builders
  • Salesforce Lightning
  • JIRA & Confluence

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Athena Finance CRM

Company

Athena Finance CRM

Description

  • Lead in-person meetings with executive stakeholders resulting in actionable Success Plans
  • Help identify Project-Roadblocks come up with ‘Project Overall Health & Recovery’ plans to mitigate the risks, overcome hurdles and led the project towards successful completion ensuring Client satisfaction.
  • Ensured positive customer experience by proactively managing and growing customer relationships
  • Develop and define business requirements, workflow design, process mapping, functional Specifications, gap analysis and use cases.
  • Excellent Project Management Skills to monitor progress project and weekly communication of Project Status to both customer and internal stakeholders.
  • Responsible for corporate communications.
  • Configuring the CL package and customizing as per business requirement
  • Creating apex class, triggers, workflow, and object and designing Lightning Component pages.
  • Worked with various salesforce.com Standard objects like Accounts, Contacts, opportunity, Reports, and Dashboards as CL Package Objects.
  • Written validation rules, Process Builder Workflows.
  • Email Integration with SandGrid
  • Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
  • Client handling and drafting technical design specification.
  • Experience in data migration using Import wizard, Apex Data Loader.

Areas of Exposure:

  • Apex, Lightning, JavaScript, Salesforce Integrations, Salesforce Triggers, Workbench, Data loader
  • Developed CL Loan Origination and CL Loan Process        

 

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Harrier Automobiles

Company

Harrier Automobiles

Description

  • Lead in-person meetings with executive stakeholders resulting in actionable Success Plans
  • Help identify Project-Roadblocks come up with ‘Project Overall Health & Recovery’ plans to mitigate the risks, overcome hurdles and led the project towards successful completion ensuring Client satisfaction.
  • Ensured positive customer experience by proactively managing and growing customer relationships
  • Develop and define business requirements, workflow design, process mapping, functional Specifications, gap analysis and use cases.
  • Excellent Project Management Skills to monitor progress project and weekly communication of Project Status to both customer and internal stakeholders.
  • Responsible for corporate communications.
  • Creating apex class, triggers, workflow, and object and designing Lightning Component pages.
  • Unit Testing and Deployment.
  • Written validation rules, Process Builder Workflows.
  • Rest Integration with Marketing Cloud, Jitter Bit
  • Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
  • Experience in data migration using Import wizard, Apex Data Loader.

Areas of Exposure:

  • Apex, JavaScript, Salesforce Integrations, Salesforce Triggers, Process Builders
  • Salesforce Lightning
  • JIRA & Confluence

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GE CRM Implementation

Company

GE CRM Implementation

Description

  • Experience in development, administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce applications based on Apex Language and leveraging Force.com Platform
  • Experience using Sales force Administration, Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows, Workflow Rules
  • Implementation and Integration experience using Custom objects, Triggers, workflows, approvals, Visual Force Pages, and Apex classes
  • Interacted with customer operations managers to identify issues and potential areas of improvement to existing applications
  • Exploring and using multiple API-based tools – Workbench.
  • Created and used Email templates in HTML and Visualforce.

Areas of Exposure:

  • Apex, Visualforce, JavaScript, Salesforce Integrations, Salesforce Triggers,
  • Salesforce Lightning
  • JavaScript

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CSPRO

Company

CSPRO

Description

  • Involved in deployment of code from sandbox to production.
  • Creating apex class, triggers, workflow, object and designing visualforce pages.
  • Worked with various salesforce.com Standard objects like Accounts, Contacts, opportunity, Reports, and Dashboards.
  • Written validation rules and worked with rollup-summary and cross-object formula fields.
  • Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
  • Created reports and worked with scheduled reports as well.
  • Client handling and drafting technical design specification.
  • Experience in data migration using Import wizard, Apex Data Loader.
  • Areas of Exposure:
  • Apex, Visualforce, JavaScript, Salesforce Integrations, Salesforce Triggers,
  • Workbench, Data loader

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Skills

Salesforce

Tools

Eclipse

BORAT [Benefits operation reporting administration tool]

Company

BORAT [Benefits operation reporting administration tool]

Description

  • Analysis of Functional requirement provided by the client and discuss them with technical feasibility
  • Design and Development of Code.
  • Writing JUnit Test cases, Exception handling etc.
  • Prepare installation manuals for deployments and provided deployment support.

Areas of Exposure:

  •  Java 1.6, Spring MVC 3.25, BootStrap, DB2, Apache Tomcat

 

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Tools

Eclipse

Email Archival

Company

Email Archival

Description

  • Analysis of Functional requirement provided by the client and discuss them with technical feasibility
  • Design and Development of Code
  • Writing JUnit Test cases and adding logger to the code, Exception handling
  • Prepare installation manuals for deployments and provided deployment support

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Skills

Java ME

Tools

Eclipse

: EDS [Email Delivery System and Email Web Viewer]

Company

: EDS [Email Delivery System and Email Web Viewer]

Description

  • Analysis of Functional requirement provided by the client and discuss them with technical feasibility
  • Design and Development of Code
  • Generating JAXB classes from the request XML
  • Writing JUnit Test cases and adding logger to the code, Exception handling
  • Prepare installation manuals for deployments and provided deployment support

Areas of Exposure:

  •  Java 1.6, Spring 2.5, SOAP Web Services, JUnit, DB2, MQ

 

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Tools

Eclipse