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About Me
- Currently working as a Senior Salesforce Consultant at Saasforce Consulting Private Limited, Noida
- Passionate about Customer Success in Salesforce domain, committed to positioning solutions to solve current and emerging challeng...
- Building strong personal relationships with clients and elevate the overall client experience; Possess excellent leadership skills, problem solving ability, and is a committed team player and an individual contributor
- Proficient in drafting creative briefs and coordinating with creative teams and agencies for upcoming Events with flair for Story Boarding/Story Telling.
- A dynamic professional with more than 6+ Years of experience in IT industry.
- Proficient in Agile Methodology of Software Development using JIRA
- Well versed with Solution Design, Technical Documents, deployment processes and activities.
- Already in Path to Salesforce Application Architect Certification
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Skills
Positions
Portfolio Projects
Description
- Demonstrated out of the box Salesforce capabilities and proposed business process changes to take full advantage of Salesforce capabilities; Document Solution proposal at the required level of details. (Preparing SOW & Proposals)
- Experience of working collaboratively across functional areas to achieve business goals
- Lead in-person meetings with executive stakeholders resulting in actionable Success Plans
- Help identify Project-Roadblocks come up with ‘Project Overall Health & Recovery’ plans to mitigate the risks, overcome hurdles and led the project towards successful completion ensuring Client satisfaction.
- Ensured positive customer experience by proactively managing and growing customer relationships
- Develop and define business requirements, workflow design, process mapping, Functional Specifications, gap analysis and use cases.
- Excellent Project Management Skills to monitor progress project and weekly communication of Project Status to both customer and internal stakeholders.
- Responsible for corporate communications.
- Client handling and drafting of technical design specification.
- Created the Solution Design and Implementation Details for the Project
- Implementation and Integration experience using Custom objects, Triggers, workflows, approvals, Lightning, and Apex classes
Description
- Lead in-person meetings with executive stakeholders resulting in actionable Success Plans
- Help identify Project-Roadblocks come up with ‘Project Overall Health & Recovery’ plans to mitigate the risks, overcome hurdles and led the project towards successful completion ensuring Client satisfaction.
- Ensured positive customer experience by proactively managing and growing customer relationships
- Develop and define business requirements, workflow design, process mapping, functional Specifications, gap analysis and use cases.
- Excellent Project Management Skills to monitor progress project and weekly communication of Project Status to both customer and internal stakeholders.
- Responsible for corporate communications.
- Designed the Solution for the Mercury Sales Cloud Implementation
- Client handling and drafting technical design specification.
- Created the Solution Design and Implementation Details for the Project
- Implementation and Integration experience using Custom objects, Triggers, workflows, approvals, Lightning, and Apex classes
- User Story Allocation and creation technical tasks in Jira and assignment to developers
- Leading the daily Scrum Meeting and Client Interaction
- Successfully delivered the Project in 65 days in full agile mode.
- Client provided 10 out of 10 CSAT for the successful project Implementation
- Apex, JavaScript, Salesforce Integrations, Salesforce Triggers, Process Builders
- Salesforce Lightning
- JIRA & Confluence
Description
- Lead in-person meetings with executive stakeholders resulting in actionable Success Plans
- Help identify Project-Roadblocks come up with ‘Project Overall Health & Recovery’ plans to mitigate the risks, overcome hurdles and led the project towards successful completion ensuring Client satisfaction.
- Ensured positive customer experience by proactively managing and growing customer relationships
- Develop and define business requirements, workflow design, process mapping, functional Specifications, gap analysis and use cases.
- Excellent Project Management Skills to monitor progress project and weekly communication of Project Status to both customer and internal stakeholders.
- Responsible for corporate communications.
- Configuring the CL package and customizing as per business requirement
- Creating apex class, triggers, workflow, and object and designing Lightning Component pages.
- Worked with various salesforce.com Standard objects like Accounts, Contacts, opportunity, Reports, and Dashboards as CL Package Objects.
- Written validation rules, Process Builder Workflows.
- Email Integration with SandGrid
- Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
- Client handling and drafting technical design specification.
- Experience in data migration using Import wizard, Apex Data Loader.
Areas of Exposure:
- Apex, Lightning, JavaScript, Salesforce Integrations, Salesforce Triggers, Workbench, Data loader
- Developed CL Loan Origination and CL Loan Process
Description
- Lead in-person meetings with executive stakeholders resulting in actionable Success Plans
- Help identify Project-Roadblocks come up with ‘Project Overall Health & Recovery’ plans to mitigate the risks, overcome hurdles and led the project towards successful completion ensuring Client satisfaction.
- Ensured positive customer experience by proactively managing and growing customer relationships
- Develop and define business requirements, workflow design, process mapping, functional Specifications, gap analysis and use cases.
- Excellent Project Management Skills to monitor progress project and weekly communication of Project Status to both customer and internal stakeholders.
- Responsible for corporate communications.
- Creating apex class, triggers, workflow, and object and designing Lightning Component pages.
- Unit Testing and Deployment.
- Written validation rules, Process Builder Workflows.
- Rest Integration with Marketing Cloud, Jitter Bit
- Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
- Experience in data migration using Import wizard, Apex Data Loader.
Areas of Exposure:
- Apex, JavaScript, Salesforce Integrations, Salesforce Triggers, Process Builders
- Salesforce Lightning
- JIRA & Confluence
Description
- Experience in development, administration, configuration, Implementation, and Support of Salesforce CRM, and Salesforce applications based on Apex Language and leveraging Force.com Platform
- Experience using Sales force Administration, Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows, Workflow Rules
- Implementation and Integration experience using Custom objects, Triggers, workflows, approvals, Visual Force Pages, and Apex classes
- Interacted with customer operations managers to identify issues and potential areas of improvement to existing applications
- Exploring and using multiple API-based tools – Workbench.
- Created and used Email templates in HTML and Visualforce.
Areas of Exposure:
- Apex, Visualforce, JavaScript, Salesforce Integrations, Salesforce Triggers,
- Salesforce Lightning
- JavaScript
Description
- Involved in deployment of code from sandbox to production.
- Creating apex class, triggers, workflow, object and designing visualforce pages.
- Worked with various salesforce.com Standard objects like Accounts, Contacts, opportunity, Reports, and Dashboards.
- Written validation rules and worked with rollup-summary and cross-object formula fields.
- Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
- Created reports and worked with scheduled reports as well.
- Client handling and drafting technical design specification.
- Experience in data migration using Import wizard, Apex Data Loader.
- Areas of Exposure:
- Apex, Visualforce, JavaScript, Salesforce Integrations, Salesforce Triggers,
- Workbench, Data loader
Description
- Analysis of Functional requirement provided by the client and discuss them with technical feasibility
- Design and Development of Code.
- Writing JUnit Test cases, Exception handling etc.
- Prepare installation manuals for deployments and provided deployment support.
Areas of Exposure:
- Java 1.6, Spring MVC 3.25, BootStrap, DB2, Apache Tomcat
Description
- Analysis of Functional requirement provided by the client and discuss them with technical feasibility
- Design and Development of Code
- Writing JUnit Test cases and adding logger to the code, Exception handling
- Prepare installation manuals for deployments and provided deployment support
Description
- Analysis of Functional requirement provided by the client and discuss them with technical feasibility
- Design and Development of Code
- Generating JAXB classes from the request XML
- Writing JUnit Test cases and adding logger to the code, Exception handling
- Prepare installation manuals for deployments and provided deployment support
Areas of Exposure:
- Java 1.6, Spring 2.5, SOAP Web Services, JUnit, DB2, MQ