Sudhaneelima D.

Sudhaneelima D.

Application Support Engineer and Scrum Developer with knowledge in Atlassian tools

Hyderabad , India

Experience: 7 Years

Sudhaneelima

Hyderabad , India

Application Support Engineer and Scrum Developer with knowledge in Atlassian tools

13714.3 USD / Year

  • Immediate: Available

7 Years

Now you can Instantly Chat with Sudhaneelima!

About Me

  • I am passionate about learning and excelling them in this technical world.
  • I have very good working knowledge on Atlassian tools like JIRA, Confluence, Bitbucket and Bamboo. Also on IBM Maximo(Asset Management Tool).
  • IB...
  • IBM DB2 and Linux commands, installing and developing the above tools in the Asset/Project maagement lines.
  • Worked on developing SOP manuals and high level documentation from developers side to the business.
  • Maintaing high level transperancy on how things are going on and secracy in business matters. 
  • Prominent Knowledge on Devops as a Build and Release Engineer with skill set Software Management-Version Control tools, Subversion and Git.
  • Build tools like Ant and Maven
  • CI/CD tool like Jenkins
  • Apache Tomcat and Websphere
  • IBM DB2, IBM Maximo, Tivoli Management, Linux and Unix platforms.
  • Agile Scrum Master Certification from Simplilearn.

 

 

 

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Portfolio Projects

OSF JIRA DEVELOPMENT

Company

OSF JIRA DEVELOPMENT

Description

  • Analyze, review, and document current functionality to determine potential areas of improvement across all JIRA instances.
  • Work with clients to determine ways to optimize/improve JIRA setup and workflows.
  • Design standard workflow and recommend to projects leads to reuse configurations schemes, workflows and issues types.
  • Able to create complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA.
  • Trained end users and new teams to use JIRA effectively.
  • Perform project-to-project and/or instance-to-instance data migration.
  • Upgrading and integrating of JIRA and Confluence instances.
  • Report errors in Jira agile system to Atlassian team.
  • Administration and support of JIRA, Confluence, and related plug-ins and products.
  • Creating custom dashboards and filters for projects.
  •  Customize JIRA and Confluence based on business case.
  • Design and restructure existing screens and added transition screens where required.
  • Implemented transition conditions and restrictions with existing and new fields.
  • Automated cleanup of versions with scripts using Command line plugins.
  • Configured Jenkins jobs supporting Release team automate their process.
  • Creating reports, charts and dashboards for JIRA with eazyBI Plugin.
  • Implemented Sonar integration with Jenkins for code review.
  • Bulk data/issues import into JIRA using CSV file templates.
  • Integrated Jenkins jobs with Jira updating Release information on Jira issues/tickets.

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CONDUENT(XEROX)-Application Ticketing Platform

Company

CONDUENT(XEROX)-Application Ticketing Platform

Description

  • Developing the outline of the ticketing tool in all the stages.
  • Preparation of high level documentation for the client for understanding the functionalities and how to use the tool(Process Documents) and SOP's
  • Installation of JIRA application.
  • Developing different ticket types as per the client requirements.
  • Managing the access level permissions for the application
  • Maintaining the server details and ownership details.
  • Supporting and trouble shooting 15+ applications and 25+ request types in the current tool

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JIRA for Flexible Benifits-ADP

Company

JIRA for Flexible Benifits-ADP

Description

  • Developing the outline of the ticketing tool in all the stages.
  • Participated in all planning and scheduling phases of project management lifecycle.
  • Assisted in development and maintenance of DB2 codes to implement interfacing with applications.
  • Resolved performance related problems and error messages by troubleshooting and resolution.
  • Conducted analysis and evaluation of data issues and challenges for client industry and companies.
  • Provided technical assistance for testing and verification of data sources and optimal performance.
  • Prepared technical documentation related to hardware, software and system configurations.
  • Implemented procedures for job plans, service requests according to agile methodologies.
  • Prepared KPIs and workflow procedures for inclusion of customer and internal requirements.
  • Suggested modifications to database schemas and managing the issue types.
  • Submitted custom queries for data reviews, search functions and custom reports in reporting plugin.
  • Maintained technical documentation such as functional specifications, software requirements and test scripts through Zephyr plugin.
  • Coordinated with email and material request applications to satisfy client and internal requirements.
  • Provided technical assistance for preparation of system designs and Maximo applications.
  • Preparation of high level documentation for the client for understanding the functionalities and SOP's.
  • Installation of JIRA and constructing spaces in Confluence.

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JIRA ADMIN SUPPORT/Scrum Master

Company

JIRA ADMIN SUPPORT/Scrum Master

Description

  • Acted as Scrum Master/Jira Admin Support for Product teams with a focus on guiding the teams towards improving the way they work.
  • Assisted team to remove impediments by having an understanding the control and release processes.
  • Assisted with internal and external communication, improved transparency, and radiated information.
  • Assisted with prioritization and resolution of software defects/bugs tickets in JIRA
  • Built relationship with Product owner to facilitate team's interaction with clients.
  • Coached Product Owners in creation and maintenance of Product Backlog.
  • Coached team members on Agile principles and providing general guidance on the methodology.
  • Continuously learned Agile/Scrum techniques and shared findings with the team.
  • Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
  • Facilitated getting the work done without coercion, assigning, or dictating the work
  • Facilitated sprint planning, retrospective and sprint demos
  • Helped team to solve problems rather than provide solutions
  • Interfaced with Program Management Office to ensure project goals and requirements are being met
  • Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
  • Provided all support to the team using a servant leadership style whenever possible, and led by example
  • Removed impediments by finding the right personnel to remove the impediment
  • Took responsibility of delivery and management of the tasks
  • Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
  • Updated Agile tracking systems to provide transparency on product and sprint backlogs
  • Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery.

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Application Support engineer-Scrum Master

Company

Application Support engineer-Scrum Master

Description

  • Served as Subject Matter Expert for a hybrid data project.
  • Lead daily stand up meetings, coaching teams in sprint activities, scrum ceremonies for two teams.
  • Working with product owners to groom backlogs and plan sprints.
  • Track and escalate/remove impediments.
  • Report at daily Scrum at stand up Meetings.
  • Track burn down, issue and progress in JIRA scrum dashboards.
  • Work with component teams to resolve issues.
  • Used Agile tracking systems to provide transparency and technical know how.

 

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DataHub Software Development-Scrum Methodology

Company

DataHub Software Development-Scrum Methodology

Description

  • Handling Build and Deployment process for Java based application.
  • Used Maven for all the build scripts.
  • Perform deployments to multiple environments like Dev, Testing  and Prod environment.
  • Maintain GIT Repositories, Handling Releases and Branching activities for GIT.
  • Deploying the JAR, WAR files in Tomcat app server. Troubleshooting application related issues and providing logs to developers for further investigation.
  • Documenting all the Build and deployment related issues.
  • Maintaing all the records as a Scrum Master for Business specifications, GAP analysis, Resources management and all the admin tasks.

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