Sudhaneelima D.

Application Support Engineer and Scrum Developer with knowledge in Atlassian tools

Hyderabad , India

Experience: 7 Years

Sudhaneelima

Hyderabad , India

Application Support Engineer and Scrum Developer with knowledge in Atlassian tools

13714.3 USD / Year

Immediate: Available

7 Years

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About Me

I am passionate about learning and excelling them in this technical world.
I have very good working knowledge on Atlassian tools like JIRA, Confluence, Bitbucket and Bamboo. Also on IBM Maximo(Asset Management Tool).
IB...
IBM DB2 and Linux commands, installing and developing the above tools in the Asset/Project maagement lines.
Worked on developing SOP manuals and high level documentation from developers side to the business.
Maintaing high level transperancy on how things are going on and secracy in business matters.
Prominent Knowledge on Devops as a Build and Release Engineer with skill set Software Management-Version Control tools, Subversion and Git.
Build tools like Ant and Maven
CI/CD tool like Jenkins
Apache Tomcat and Websphere
IBM DB2, IBM Maximo, Tivoli Management, Linux and Unix platforms.
Agile Scrum Master Certification from Simplilearn.

Skills

Software Engineering

Agile Software Development - 5 Years

Advanced

Development Tools

Others

WorkFlow - 5 Years

Advanced

Web Development

Scrum Framework - 5 Years

Advanced

Positions

Product Manager

Full-Stack Developer

Project Manager (Team Lead)

DevOps Engineer

Portfolio Projects

OSF JIRA DEVELOPMENT

Company

OSF JIRA DEVELOPMENT

Description

Analyze, review, and document current functionality to determine potential areas of improvement across all JIRA instances.
Work with clients to determine ways to optimize/improve JIRA setup and workflows.
Design standard workflow and recommend to projects leads to reuse configurations schemes, workflows and issues types.
Able to create complex JIRA workflows including project workflows, screen schemes, permission scheme and notification schemes in JIRA.
Trained end users and new teams to use JIRA effectively.
Perform project-to-project and/or instance-to-instance data migration.
Upgrading and integrating of JIRA and Confluence instances.
Report errors in Jira agile system to Atlassian team.
Administration and support of JIRA, Confluence, and related plug-ins and products.
Creating custom dashboards and filters for projects.
Customize JIRA and Confluence based on business case.
Design and restructure existing screens and added transition screens where required.
Implemented transition conditions and restrictions with existing and new fields.
Automated cleanup of versions with scripts using Command line plugins.
Configured Jenkins jobs supporting Release team automate their process.
Creating reports, charts and dashboards for JIRA with eazyBI Plugin.
Implemented Sonar integration with Jenkins for code review.
Bulk data/issues import into JIRA using CSV file templates.
Integrated Jenkins jobs with Jira updating Release information on Jira issues/tickets.

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Tools

Conflunce Jira software

CONDUENT(XEROX)-Application Ticketing Platform

Company

CONDUENT(XEROX)-Application Ticketing Platform

Description

Developing the outline of the ticketing tool in all the stages.
Preparation of high level documentation for the client for understanding the functionalities and how to use the tool(Process Documents) and SOP's
Installation of JIRA application.
Developing different ticket types as per the client requirements.
Managing the access level permissions for the application
Maintaining the server details and ownership details.
Supporting and trouble shooting 15+ applications and 25+ request types in the current tool

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Skills

Atlassian Confluence Jira

Tools

Jira software

JIRA for Flexible Benifits-ADP

Company

JIRA for Flexible Benifits-ADP

Description

Developing the outline of the ticketing tool in all the stages.
Participated in all planning and scheduling phases of project management lifecycle.
Assisted in development and maintenance of DB2 codes to implement interfacing with applications.
Resolved performance related problems and error messages by troubleshooting and resolution.
Conducted analysis and evaluation of data issues and challenges for client industry and companies.
Provided technical assistance for testing and verification of data sources and optimal performance.
Prepared technical documentation related to hardware, software and system configurations.
Implemented procedures for job plans, service requests according to agile methodologies.
Prepared KPIs and workflow procedures for inclusion of customer and internal requirements.
Suggested modifications to database schemas and managing the issue types.
Submitted custom queries for data reviews, search functions and custom reports in reporting plugin.
Maintained technical documentation such as functional specifications, software requirements and test scripts through Zephyr plugin.
Coordinated with email and material request applications to satisfy client and internal requirements.
Provided technical assistance for preparation of system designs and Maximo applications.
Preparation of high level documentation for the client for understanding the functionalities and SOP's.
Installation of JIRA and constructing spaces in Confluence.

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Skills

Apache Maven Git IBM DB2 Administration Jenkins Jira

Tools

Jira software

JIRA ADMIN SUPPORT/Scrum Master

Company

JIRA ADMIN SUPPORT/Scrum Master

Description

Acted as Scrum Master/Jira Admin Support for Product teams with a focus on guiding the teams towards improving the way they work.
Assisted team to remove impediments by having an understanding the control and release processes.
Assisted with internal and external communication, improved transparency, and radiated information.
Assisted with prioritization and resolution of software defects/bugs tickets in JIRA
Built relationship with Product owner to facilitate team's interaction with clients.
Coached Product Owners in creation and maintenance of Product Backlog.
Coached team members on Agile principles and providing general guidance on the methodology.
Continuously learned Agile/Scrum techniques and shared findings with the team.
Engaged with other Scrum Masters to increase the effectiveness of the application of Scrum in the organization
Facilitated getting the work done without coercion, assigning, or dictating the work
Facilitated sprint planning, retrospective and sprint demos
Helped team to solve problems rather than provide solutions
Interfaced with Program Management Office to ensure project goals and requirements are being met
Organized and facilitated project planning, daily stand-up meetings, reviews, retrospectives, sprint, release planning, demos, and other Scrum-related meetings
Provided all support to the team using a servant leadership style whenever possible, and led by example
Removed impediments by finding the right personnel to remove the impediment
Took responsibility of delivery and management of the tasks
Tracked and effectively communicated team velocity and sprint/release progress to all affected teams and management
Updated Agile tracking systems to provide transparency on product and sprint backlogs
Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery.

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Skills

Agile Software Development Atlassian Confluence Jira

Tools

Jira software

Application Support engineer-Scrum Master

Company

Application Support engineer-Scrum Master

Description

Served as Subject Matter Expert for a hybrid data project.
Lead daily stand up meetings, coaching teams in sprint activities, scrum ceremonies for two teams.
Working with product owners to groom backlogs and plan sprints.
Track and escalate/remove impediments.
Report at daily Scrum at stand up Meetings.
Track burn down, issue and progress in JIRA scrum dashboards.
Work with component teams to resolve issues.
Used Agile tracking systems to provide transparency and technical know how.

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Skills

Agile Software Development Jira

Tools

Agile Jira Ops Jira software Scrum

DataHub Software Development-Scrum Methodology

Company

DataHub Software Development-Scrum Methodology

Description

Handling Build and Deployment process for Java based application.
Used Maven for all the build scripts.
Perform deployments to multiple environments like Dev, Testing and Prod environment.
Maintain GIT Repositories, Handling Releases and Branching activities for GIT.
Deploying the JAR, WAR files in Tomcat app server. Troubleshooting application related issues and providing logs to developers for further investigation.
Documenting all the Build and deployment related issues.
Maintaing all the records as a Scrum Master for Business specifications, GAP analysis, Resources management and all the admin tasks.

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Skills

Agile Software Development Apache Maven Apache Tomcat Git Scrum Framework

Tools

Agile Bamboo BitBucket Git JIRA Maven