Ø Conducted Project Management duties including planning, managing of deliverables, stakeholder Management, tracking of critical path, managing risk, reporting status to project stakeholders, conducting status meetings and distributing minutes, securing and evaluating assigned resources, scope management

Ø Preparation of Project plan which includes project description, objectives, project scope (In & Out scope), project acceptance criteria, assumption, dependencies, Stakeholder RACI, Org structure, escalation Plan, Quality measurement , Defect management Plan, Project goals. Ensure all Production Deployments/Changes are reviewed and implemented Successfully & Ensure timely delivery of RCA documents.

Ø Worked closed with key stakeholders for Service Transition Initiation & as part of Transition governance define objectives, setup Infrastructure requirement , map roles, and responsibilities, Setting clear expectations on deliverables and define SLAs. Strong communication system to empower collaboration and knowledge transfer, Setting up a streamlined workflow and document processes. Deployment of the risk management and business continuity plan to identify issues before they crop up and make sure recovery measures are put in place. Monitor & measure performance; optimize wherever needed.

Ø Transition Execution : Engagement Management Setup, Staffing, Knowledge Transfer, Process & Procedure, Technology & Infrastructure, Financial and contractual, Service & Project Take-on.

Ø Reconciling time for approved project work and expense reports with approved project travel

Ø Managing risks and issues registers throughout the lifecycle of a business process transition,

Ø Conducted Project Management duties Scope, Time, Cost, Quality, Resource & Stakeholder Management, Keeping track of the Delivery Operational Matrix (Team Utilization, Service Delivery Metrics (SLA, Quality, response time etc, EBITA, Billing & Invoicing) , governance meeting which is a key to customer experience management, Operational management of development center & taking appropriate steps to ensure compliance of the required P&L., Monthly basis: Delivery, quality, staffing and financial performance reporting and analysis. Following OWASP Security guide and coding guidelines for secure website and following recommendation like Fortify for code review, Network Vulnerability scanner, threat model to detect threats etc and following checklist for team to follow during development. Preparation of Project plan which includes project description, objectives, project scope (In & Out scope), project acceptance criteria, assumption, dependencies, Stakeholder RACI, Org structure, escalation Plan, Quality measurement , Defect management Plan, Project goals, Incident Analysis, RCA.

Ø Providing Support / enhancement using Remedy tool and develop new functionality for lubricants database by using Pl sql, UNIX Shell Scripts, Sql loader, BI – SAP Business Objects. Primary Contact for the Lubricants database. Also regular interaction with various stakeholders across different time zone skills. Expertise in Technical Analysis, Design & Providing Impact analysis for various scenarios. Performing RCA & using various tools like Pareto Principle, Change & Problem management process were also adhered during support.

Ø Designing of logical & physical data model & also involved in preparation of the architecture diagram.

Ø SAP Business Object Designer used to design Universe for the Lubricants Data warehouse database & the same used to generate reports

Ø Automation in service delivery, Resource management, Utilization, Invoicing & Tracking the Same, Management reporting and Conduct regular in depth service and process audits.

Ø Initiative for continuous improvement and automation which has helped customer in automation of routine process which resulted in effort & saving for customer.

Ø Tracking Service Level Agreement (SLA) on regular intervals; Through root cause analysis to find out the reason for missing SLA are determined & taking the appropriate action for improved performance & customer satisfaction. Ensuring Change Management process are followed when updates to production content, configuration data, or code change is required for Standard, Emergency, Break fix and enhancement. Following the Problem management process to prevent problems and resulting incidents from happening, eliminate recurring incidents and minimize the impact of incidents that cannot be prevented.

- Development and support of Investment Funds software (Mutual Funds, Pension Funds etc). Development & support for two company Product MultiFonds (Fund accounting and Fund administration) and Transfer Agent. Multifond is used to manage over 30% of Fund assets in Luxembourg. Finch Software (I) Pvt Ltd is a subsidiary of IGEFI, headquartered in Luxembourg.
- Analyzing software application products to support the processing of various financial funds. For example pension funds, Investment funds and mutual funds. System covers everything related to fund accounting and fund administration in the global market place. It mostly caters to international banks and fund administrators. System has been developed to accommodate the complex requirement of fund accounting the global market place.
- Analysis of functional specification i.e. adding new functionality to the existing product, in relation to existing fund administration product.
- Impact analysis of the existing functionality as to what impact it would make on the current functionality and the corresponding changes that will be required to be done for accommodating the new functionality.
- Based on the analysis of functional specification in relation to existing product. Preparation of technical documentation that includes all the necessary development to be done to accomplish as what is mentioned in functional requirement document.
- Development of the system as per the technical specification. Preparing unit and developers test plan for the development. Also Problem investigation and solving them as and when they arise.