Now you can Instantly Chat with Alok!
About Me
14+ Years of work experience in Softwate development, IT Managed services, Support and configuration of Vmware Virtual Infrastructure, Design, Develop & manage End user applications in line with Agile/Waterfall model. Highly organized and detail orie...
Show MoreSkills
Portfolio Projects
Description
Development of Portal &Manage support team. Major responsibilities are to foresee the response and feedback from the customer and analyze for the change management in the system. Keeping stakeholders reported on the ongoing developments and handling support team.
Project :
IT Trainings.
ASP.NET, PHP, Web Technologies. Major responsibilities includes to manage the different in-campus programs to train the students with hands on skill. I have given training at different programs at DSHM College & Rajasthan Institute of Engineering and Technology, Jaipur.
Description
The product is implemented for various clients like Army Institute of Law, Mohali, St. Jeseph School, JECRC University, Shanti Asiatic School, etc
Project :
ShiksaPay
The product is implemented for various clients like CTTC, MSME, Jawahar Vidhya Mandir, Rajiv Gandhi University of Health Sciences, Karnataka.
project :
PPI (Pre-Paid Instrument) :
On the guidelines of RBI under remittance, the product of PPI solution is created based on which they run their agent network chain, processing on the system. Application at the enduser provides multiple functionality to the kiosk owners/franchisee of the clients as DMT, international remittance with functionality as travel booking, recharges creating and maintaining the Wallet engine with the Bank.
Project
API Transaction Engine :
API provisioning for services as Travel, Insurances, Recharges & SMS. The product interfaces several mobile operators, Telecom companies, Travel booking integration systems and insurance providers, and in turn lets its clients to accommodate simplified API based engine managed over their Wallet.
Description
It’s a custom solution created for Shri Karan Narendra Agriculture University, Jobner Jaipur created on the client side to maintain all the exam control & secrecy requirements and fetch required report formats & student Marksheet to be printed. The printing task was also awarded with the solution which was completed on security enabled paper
Show More Show LessDescription
1 ) The product focused around customizable products around like Fixed Deposits, Recurring Deposit, Property selling, between chains of Agents tied in layers with different commission methods.
2) The project spear the customer relation, their satisfaction level, and mailing messaging on customer related events like Birthdays, Anniversaries etc. Also on basis of frequency & satisfaction reports distinct coupons were created for the customer with attracting offers.
3)shriabheshwargroup.com, pehravni.com, meOscar.com, Shrimadhav.com
Show More Show LessDescription
The project focusses mainly over production planning management & Stock/Inventory management for Autopal Industries all wings throughout the world
The project is a desktop solution for inventory dispatch & Gate Entry where these entry points are liable for QC and purchase return.
Description
The system counts TAT for each contact between troubleshoot agent and the customer, if the AHT (Average Hold Time) limits are crossed by a few multiple time or the agent get specific markdown as per QA norms, then cases are escalated according to the escalation matrix, even at runtime.
Show More Show LessDescription
On the guidelines of RBI under remittance, the product of PPI solution is created based on which they run their agent network chain, processing on the system. Application at the end-user provides multiple functionality to the kiosk owners/franchisee of the clients as DMT, international remittance with functionality as travel booking, recharges creating and maintaining the Wallet engine with the Bank.
Show More Show LessDescription
The project spear the customer relation, their satisfaction level, and mailing messaging on customer related events like Birthdays, Anniversaries etc. Also on basis of frequency & satisfaction reports distinct coupons were created for the customer with attracting offers.
Show More Show Less