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About Me
Dedicated IT professional with exceptional Project management, data warehouse and Business Intelligence experience with high analytical and verbal skills, seeking assignments in IT Organization where I can apply my knowledge, acquire new skills and c...
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Portfolio Projects
Description
- Responsible for providing value-added services like customizedworkflow solutions to end users to extract the most value from theirRefinitiv Products.
- Analyze market data, exchange information and transform it intoworkflow solutions as per the end user requirement.
- Manage customized treasury morning reporting and newslettersspecific to Refinitiv clients.
- Understand the content and functionality to deliver required sheets &design requirements specific to the client.
- Enter relevant data into appropriate CRM systems as required.Maintain client engagement and needs assessments to identify wheredesktop design capabilities are needed to execute the needs andconverting them into projects.
- Delivered high level of service to clients to both maintain and extendrelationship for future business opportunities.
Description
- Supported the Technical Account Managers in managing a portfolio ofprojects, opportunity management in Trust, coordinating with thecustomer, Program management team and Vendors across MiddleEast.
- Liaise with internal and external stakeholders for Migrations Projecttracking and reporting by working collaboratively with Technical teamand Program team.
- Provided Order life cycle support for entire migration journey like ordermonitoring, information required to process orders, providing thesupporting documents to process orders etc.
- Compiled and maintained project specific status reports using MicrosoftExcel and similar data visualization tools (like Sales force, BO & BI apps).
- Managed and resolved external & internal queries relating toquote/order status, billing, client account information and permissioningissues.
- Leading adhoc initiatives with relevant groups, ensuring customerrequests are successfully implemented.
- Sound knowledge of Thomson Reuters products like Eikon, FXT, EikonApplications and Contributions thru Excel.
- Interacted with internal associates and departments for managing timelines for the completion of project.Provided administrative and operational support for Technical AccountManagers.
- Provided presentations on weekly status updates of work and maintainshigh level of communication with Head of Service & Support.Worked closely with Head of Service & Support to develop acomprehensive work flow process for project.
- Provided timely support and resolution regarding Data andCompliance issues.
Description
- Extract Integration data from the database systems using MicroStrategyreporting with clear domain knowledge of Financial, Global & CapitalMarkets.
- Learned general understanding of user requirements and providestandard solutions.Collaborated with cross-functional development team members toanalyze potential system solutions based on evolving clientrequirements.
- Played project management role by assisting the project lead withmaintenance of project specific budgets, capacity management,client invoicing, Resource allocation and Status reporting.Familiarity with systems management concepts, processes andstandards; capacity and performance management and tuning;technical and functional management.
- Documented basic business problems and technical work processesfollowed during work activities.Perform task management activities for associate Engineers.
Description
- Transactions processing and calculating the compensation of theemployees in the organization using a cloud-based compensationmanagement tool and data integration tools.
- Created ETL mappings using Informatica to calculate the loan creditsdone by loan officers of the client and managing data movement frommultiple schema to specific target areas such as staging, Data marts &Data warehouse.
- Designed, developed and managed technical documents based onthe functional specifications.Successfully performed unit testing and extensively supported SystemsIntegration testing, User acceptance testing & Production bug fixes.
- Gathered data on integration issues and vulnerabilities and reported allfindings to management with improvement recommendations.
Description
- Commissions processing of the employees to support the ongoingbusiness using compensation management & Data Integration tools.
- Understanding existing business model and user requirements.Extensively created ETL mappings to move the client specificcommissions data from flat files to data warehouse.
- Worked with project managers, developers, quality assurance andcustomers to resolve technical issues.
- Performed unit testing and supported Integration testing.Tested troubleshooting methods, devised innovative solutions, anddocumented resolutions for inclusion in knowledge base for supportteam use.