Thejaswi J.

Thejaswi J.

Project manager with ETL, BI, SQL development experience

Abu Dhabi , United Arab Emirates

Experience: 6 Years

Thejaswi

Abu Dhabi , United Arab Emirates

Project manager with ETL, BI, SQL development experience

48000 USD / Year

  • Immediate: Available

6 Years

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About Me

Experienced IT leader with top-notch implementation and project management abilities gaining 6+ years of Banking & Financial Services domain experience. Highly organized, methodical and skilled at building consensus across high-performance team...

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Portfolio Projects

Customer Success Executive

Company

Customer Success Executive

Description

  • Responsible for providing value-added services like customized workflow solutions to end users to extract the most value from their Refinitiv Products.
  • Analyze market data, exchange information and transform it into workflow solutions as per the end user requirement. 
  • Manage customized treasury morning reporting and newsletters specific to Refinitiv clients.
  • Understand the content and functionality to deliver required sheets & design requirements specific to the client.
  • Enter relevant data into appropriate CRM systems as required. Maintain client engagement and needs assessments to identify where desktop design capabilities are needed to execute the needs and converting them into projects. 
  • Delivered high level of service to clients to both maintain and extend relationship for future business opportunities. 

 

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Tools

Excel sheets

Project Manager

Company

Project Manager

Role

Project Manager (Team Lead)

Description

  • Supported the Technical Account Managers in managing a portfolio of projects, opportunity management in Trust, coordinating with the customer, Program management team and Vendors across Middle East. 
  • Liaise with internal and external stakeholders for Migrations Project tracking and reporting by working collaboratively with Technical team and Program team. 
  • Provided Order life cycle support for entire migration journey like order monitoring, information required to process orders, providing the supporting documents to process orders etc.
  • Compiled and maintained project specific status reports using Microsoft Excel and similar data visualization tools (like Sales force, BO & BI apps). 
  • Managed and resolved external & internal queries relating to quote/order status, billing, client account information and permissioning issues. 
  • Leading adhoc initiatives with relevant groups, ensuring customer requests are successfully implemented. 
  • Sound knowledge of Thomson Reuters products like Eikon, FXT, Eikon Applications and Contributions thru Excel. 
  • Interacted with internal associates and departments for managing time lines for the completion of project. Provided administrative and operational support for Technical Account Managers.
  • Provided presentations on weekly status updates of work and maintains high level of communication with Head of Service & Support. Worked closely with Head of Service & Support to develop a comprehensive work flow process for project.
  • Provided timely support and resolution regarding Data and Compliance issues.

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Tools

Excel sheets

Bank of America

Company

Bank of America

Description

  • Extract Integration data from the database systems using MicroStrategy reporting with clear domain knowledge of Financial, Global & Capital Markets.
  • Learned general understanding of user requirements and provide standard solutions. Collaborated with cross-functional development team members to analyze potential system solutions based on evolving client requirements. 
  • Played project management role by assisting the project lead with maintenance of project specific budgets, capacity management, client invoicing, Resource allocation and Status reporting. Familiarity with systems management concepts, processes and standards; capacity and performance management and tuning; technical and functional management. 
  • Documented basic business problems and technical work processes followed during work activities. Perform task management activities for associate Engineers.

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JP Morgan Chase Bank

Company

JP Morgan Chase Bank

Description

  • Transactions processing and calculating the compensation of the employees in the organization using a cloud-based compensation management tool and data integration tools.
  • Created ETL mappings using Informatica to calculate the loan credits done by loan officers of the client and managing data movement from multiple schema to specific target areas such as staging, Data marts & Data warehouse. 
  • Designed, developed and managed technical documents based on the functional specifications. Successfully performed unit testing and extensively supported Systems Integration testing, User acceptance testing & Production bug fixes.
  • Gathered data on integration issues and vulnerabilities and reported all findings to management with improvement recommendations.

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Comcel Colombia

Company

Comcel Colombia

Description

  • Commissions processing of the employees to support the ongoing business using compensation management & Data Integration tools.
  • Understanding existing business model and user requirements. Extensively created ETL mappings to move the client specific commissions data from flat files to data  warehouse. 
  • Worked with project managers, developers, quality assurance and customers to resolve technical issues.
  • Performed unit testing and supported Integration testing. Tested troubleshooting methods, devised innovative solutions, and documented resolutions for inclusion in knowledge base for support team use.

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