Digitization of the "end to end" process for the valuation, purchase and sale of used cars. Design and definition of UX/UI for website and app. Development of "Benchmarking" and "Change Management" strategies for commercial and operational executives. Increased sales by 20%. Optimization in operation times and purchase costs. Generation of data intelligence and marketing strategy for leads tracking.

Implementation of digital signing of contracts in the face of a decrease in the issuance of policies due to the pandemic, increasing sales. Development of "Change Management" strategy for the sales force. Definition of marketing strategy for the commercialization of policies. Definition and development of user experience for mobile application.

Elimination of credit and debit card information capture forms by the Bank of Mexico. Improvements in 160 applications. Compliance with PCI DSS certification. Deletion of card data information from the AXA infrastructure.

Redesign of the digital ecosystem under Design Thinking methodology for UX/UI development. Increase prospects by 50% with a conversion to sale of 10% in auto insurance and 25% with a conversion of 8% in others.