My role in this project was to gather information from different areas (internal customers) of the company in order to better understand the current operation and the associated issues to generate a work plan and mitigate them in the migration of the company's new ERP system (Salesforce) .
As important milestones of this project:
- Meetings with the operational supervisors and administrative managers of the Funnel to collect requirements.
- Coordination of local audits in various parts of the country to update the information in the database.

As a directive from Deloitte Global, changes had to be implemented in the operating models, technology, processes and systems in Deloitte Mexico in order to standardize and align with the central model.
Among the projects was the updating of systems such as Closed Circuit, Access Control; Replacement of perimeter security equipment (GTM's and F5's); Implementation of new technologies such as DLP, Data Classification, Cylance; Etc.
My role, in addition to directly managing a couple of them, was to assign and coordinate the implementation of all of them, reporting biweekly to the Operational Managers involved and monthly to the IT Director.

With a budget of half a million dollars, it was determined how many and which firewalls would be updated and which ones would be replaced from the 10 existing offices in LATAM for Deloitte Mexico. I was responsible from the creation of the work plan to the successful conclusion of each of the maintenance windows, managing important milestones such as the quotation and management of suppliers, Coordination of IT technical teams in the USA and Canada with the operating teams distributed in each country and in Mexico. A great challenge but an excellent enriching experience.

Change from Analog Telephony to IP Telephony: Lync 2013, Update to Lync 2015, Update to SFB in 6 different offices in the country – Project management & Change management.

Creation of One Touch based on partnerss needs, this app allowed to join Lync & Skype meetings with a single click using their phones with no need to have the application installed.

Coordination of the design, wiring, installation, configuration and testing of complete and autonomous Closed Circuits TV systems with 90-day storage & Access Controls with different levels of security in 5 Mexico´s offices, one of them was D.Lideres (a Center created for Deloitte professionals constant training)

From the quotations & negotiations with suppliers, presentation & approval of the budget with CTO & COO, to the planning, coordination and management of maintenance windows to replace or update the security infrastructure (FWs, GTMs, LTMs & F5s, ) in 3 main Mexico´s offices (CDMX, GDL & MTY) and in 10 Latin American countries, coordinating local operative personnel and remote specialists from USA, India & Canada.

Analysis of non-compliances, coordination of remote work with CRMs´s help, communications designs considering changes management for all 6,000 national users before, during and after modification of policies & procedures for secure areas´s access (Data centers, dead archive and other areas where confidential information was handled) according to the guidelines of the standard.

Apps deployment for the control, management & protection of confidential digital information: Data lost prevention DLP and SEP Mobile of Symantec, Data Classification & Rights Managements DCRM of Microsoft, Strong & Secure Passwords Policies, Antivirus from McAfee and Endpoints protection such as Cylance

I was hired as a Project Manager Jr. at Deloitte, 5 months after entering as an intern (7 months before my trial period ended) upon successfully completing my first supervised project, The deployment of Lync 2013 in an 100 people office, this without having prior knowledge of business IT infrastructure – Fast Learning & Adaptability.

Successful conclusion of all projects that involved maintenance windows and business operation interruption (More than 30 activities like this) – Excel Control & Detail Attention.

I was selected by our area manager as supporter with the management of a 40 security projects portfolio derived of global standards while I was leading and coordinating 5 of them, finishing with KPIs of 15% budget savings & 35% in time savings - Teamwork & Management.

Maybe a strongest of my skills, I´m able to think and bring solutions in real time, depending on the characteristics of each project and always thinking in benefit of a successful conclusion, I have worked directly with support and operational areas in order to reach a deep understanding of the issue and help with creative ideas, avoid workshop blindness, get my self technically involved and provide direct support to staff roles – Results-oriented and Analysis capacity.