The system is capable of managing firmwide objectives and keyresults. The system is integrated with planning tool with include project planning, resource planning and actual cost derived peremployee. Build on microfrontend and micoservice artitechture it capable of pulling data from various application hosted on various locations and present sohisticated reports to the management.

The system is capable of managing data from different systems and generating reports based on different conditions. The system helps to keep a tract of all projects and their forecasting for the coming years. An authenticated user can keep a tract of their project progress year wise, month wise and weekly. A provision is there to compare actual versus forecasted projections. At the end of day the system pushes data to another system called WRM which is used by the Business Team for further analysis and report generation

The system is capable of managing remote monitor, manage and back up any server, desktop or other endpoint using the portal that is accessible from any smart computing device. The system is capable to integrate support for PCs, Macs, Windows and Linux servers, backup and disaster recovery solutions, and mobile devices, whether they are on-premise in the cloud or operate in hybrid computing environments. The system is providing 24/7 customer care support to Managed Service Providers and has support for more than 3,300 MSP partners who uses the system to manage over 500,000 endpoints. The system is capable of generating sophisticated reports which are customized according to the client need.

The objective of automated Customer Interaction Management is to improve capturing customer responses and form a base for consistent and proactive services to our customers. All the customer contact information will be shared and understood across the enterprise in an efficient manner. The web CRM interface will enable inside and field sales to capture, respond, and view customer inputs/complaints anytime, anywhere. This process will improve customer satisfaction and enhance effectiveness of CRM team members in handling customer responses