Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to support sales, marketing and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts. Dentsply Sirona is dental equipment maker and dental consumables and is using highly customized Salesforce platform.

Vodafone ID is OpenID Connect compliant and uses OpenID Connect.OpenID Connect is an interoperable authentication protocol based on the OAuth 2.0 family of specifications. It uses straightforward REST/ message flows with a design goal of making simple things simple and complicated things possible. Vodafone ID makes use of OpenID Connect to Register, Authenticate, Remember and Redirect. It is used by 20+ markets across the world.

My Singtel app - A one-stop application that allows you to view your SingTel bills, manage your mobile services, check data usage and even subscribe to overseas data roaming, all on the go! Usage to Monitor your local outgoing talk time, SMS and data usage, check on your re-contract date and get a new phone. And much more.

IBM Tealeaf®, a leading provider of digital customer experience management Tealeaf customer experience management solutions provide critical visibility, insight and answers to help companies meet online conversion and customer retention objectives.

My AT&T App: MyATT App provides many benefits to AT&T customers. The application gives user online access to their account with an easy way to manage Account, view and print bills, check current usage, and make payments etc. In addition, the customer may change rate plans, upgrade phones, add features, or add lines without having to contact customer care or visit a retail store

ENOVIA Apparel Accelerator for Design and Production, create products, drawings, and manages Requests for Quote (RFQ) to a companys offices, agents, and suppliers. Retailers and brands can effectively source, negotiate and manage product costs in an open and sealed bid process with their offices, agents and suppliers.

MaximEyes software offers a complete billing package with the industrys only VSP Calculator, optical management, and extensive ophthalmic equipment integrations—along with hands-on award-winning training to make implementation simple with great ongoing support.

Project Description

Salesforce Sales Cloud is a customer relationship management (CRM) platform designed to support sales, marketing and customer support in both business-to-business (B2B) and business-to-customer (B2C) contexts. XXXXX is dental equipment maker and dental consumables and is using highly customized Salesforce platform.

• Prepared overall QA strategy, Test Automation solution design document.
• Created Transition Plan for easy transition from incumbent vendor to my team.
• Created tasks for Knowledge transfer, Shadowing, Reverse-Shadowing transition activities.
• Schedule and host various meeting to initiate a completely new project to the organization.
• Monitor and track knowledge transfer and update Client, incumbent vendor and EPAM management
• Prepare transition phase deliverables and announce transition phase outcome and get the required approvals
• Prepared Plan for steady-state.
• Plan and organize In-sprint testing, QA testing and Production environment validation testing
• Participate in functional testing to support team
• Test Automation for In-Sprint / Regression test suite.
• Manage assigned user stories, Defects and test authoring work.
• Supervise automation framework development to meet the toolset and the strategy developed as a part of the discovery phase
• Administer git repository, perform assigned code reviews and merge the PR requests
• Create and monitor various Jenkins jobs, SonarQube Dashboards, Azure DevOps pipelines
• Create and communicate various test reports to the client

Project Description

XXXXX ID is OpenID Connect compliant and uses OpenID Connect.OpenID Connect is an interoperable authentication protocol based on the OAuth 2.0 family of specifications. It uses straightforward REST/JSON message flows with a design goal of “making simple things simple and complicated things possible”. XXXXX ID makes use of OpenID Connect to Register, Authenticate, Remember and Redirect. It is used by 20+ markets across the world.

• Automation framework maintenance and upgradations
• Involvement in Preparation of Test Strategy, Test Plan, Test Scenarios, Cases and Test Data.
• RESTful API testing using Cucumber BDD framework.
• Participate in agile ceremonies
• Participate in Sprint Planning, provide Story Points to User Stories

• Test Scenario Generation and Automation in the same sprint before signing off to next lane
• Stub data creation using Lua script.
• Using GIT for code management
• Seetest cloud manual testing and Automation testing using git, Jenkins
• Regression failure analysis, Bug reporting, providing support for end to end testing
• Managing Jira dashboards, Confluence Dashboards throughout the releases.

Project Description

My XXXX app - A one-stop application that allows you to view your Telbills, manage your mobile services, check data usage and even subscribe to overseas data roaming, all on the go! Usage to Monitor your local outgoing talk time, SMS and data usage, check on your re-contract date and get a new phone. And much more.

Roles and Responsibilities:

• Involved in Automation Infrastructure Development using Appium.
• Involvement in Preparation of Test Strategy, Test Plan, Test Scenarios, Cases and Test Data.
• Design the automation framework using Appium, TestNG, Jenkins, Maven.
• Control Maintain and Track test environment, test plan.

• AWS Execution for efficient use of automation and time using Jenkins.

Project Description

IBM Tealeaf®, a leading provider of digital customer experience management Tealeaf customer experience management solutions provide critical visibility, insight and answers to help companies meet online conversion and customer retention objectives.

Roles and Responsibilities:

• Provide end to end tealeaf infrastructure support
• Proactively find opportunities by analyzing session activities, customer feedback to provide meaningful insights for executive reporting
• Generate value by workings with clients to identify key events and segments for tealeaf reporting
• Monitoring and analyzing session data to understand customer behaviour and identify site issues that are adversely impacting conversion
• Creating alerts, scorecards, reports, and dashboards to support growing business needs