Working in Devops team to implement office 365 services and running evergreen office 365 updates

Was supporting Office 365 Azure AD, AD. Exchange online, MS Exchange, and other collaboration tools like email gateways etc, file services DFS, DNS, DHCP.

Remove old domain controllers from a specific forest and install a new one in another forest. was about 150 domain controllers in total.

Migrate lotus notes .nsf files to pst and import them to Exchange 2013

Technology Exchange 2003, 2007, Active directory 2000, 2003, 2008, Message labs, mail marshal, Sophos safeguard, Secure Envoy RAS, Thin client (WDM Server), SFTP servers. Role/Project Leading Team – working as service manager at onshore/offshore. Working as offshore service lead and managing team of 6 people. Team look after Exchange, AD, DNS L3 support other services as L2 support. Involved in AD decommissioning team. Look after AD issues like replication issues. Create Sites and site links subnets as and when required. Helping team technically involved in technical issues and other requests. We look after all BAU as well as work requests like decommissioning of servers. Managing end user services like AD, Exchange, disk encryption tool, email relay servers (Message labs, mail marshal servers) We looking after all L3 activities for all the services. Involve in scripting and automation to make administration easier. Monitor the things with scripts which cannot be monitors using tools. Involved in planning design and decommission AD exchange and other services. Discuss with customer directly and take decisions. Playing role as a POC for all the services in scope. Look after technical/operations issues within team. Motivate team to gain knowledge on newer technologies..

Was working in the support team and responsible for Active Directory, domain controllers, access management, group policies, etc.

Technology Exchange 2013, AD, Exchange online protection, Quest Notes migrator for Exchange. Role/Project Senior associate (Solutionstar Managed services) We worked as a helping hand to SME to build new AD and Exchange 2013 environment into Cognizant data center. Involved in planning and deploying Active directory 2012 and exchange 2013 servers. Performed successful offline migration from lotus notes to Exchange 2013. By convert NSF files to PST files using quest tool. PowerShell Scripting. Prepared custom scripts as per client requirements for migration and other customer requirement like WorkDay/HR hiring process and creating, updating, Deleting users and changing other AD/Exchange attributes automatically using data provided by HR. Created PS scripts to finish the tasks in given time line. Hands on experience on Exchange 2013. Working on Exchange 2013, Exchange online protection, Quest, AD. Contributed in preparing HLD/LLD and Trained L1 and L2 team for support. Helping support team in handling new issues and preparing KT docs for same. Prepared Build document, Run book for L1 and L2 support team, outlook troubleshooting guide, From June 2014 Working in support team as L3 resource. Handling issues with exchange Server, Mail flow, DAG.

Technology Exchange 2003 and 2007, Windows 2003 and 2008 Servers, ADS 2003, Cisco Iron Port, Quest migration Manager for Exchange. Role/Project Tech-Lead (Merck & Co., Inc) Working as a Tech-lead. Mentoring the team, resource utilization, handling major escalations, meetings with client for project activity, Taking KT from the client and transferring it to offshore team. Planning major server level activities and presenting those to client and implementing in the project. Leading major project level activities and getting it done from offshore. Providing trainings to team on Exchange technologies. Administration and management of Exchange 2003 servers. Management, administration and troubleshooting of exchange 2007. Migrating mailboxes across the Organization using Quest migration manager tool. PowerShell Scripting. Prepared custom scripts as per client requirements. Worked on Iron Port. Handling high level escalations on exchange 2003 and 2007. Planning and Decommissioning of around 10 exchange 2003 servers including PF and Front end servers in large environment. Mailbox movement planning from exchange 2003 to exchange 2007. Managing and administration of more than 250 exchange 2k3 and 2k7 servers in multi domain and forest environment. Troubleshooting Exchange mail flow issue across the forest. Troubleshooting Exchange log files and database issues. Troubleshooting major OWA and OAB issues. Backup and restore of mailboxes on Exchange. Troubleshooting GAL sync issues across the forest in Quest tool.

Technology Windows 2003 Servers, ADS 2003, Symantec mail security, Blackberry enterprise server 4.0 and Exchange 2003. Role/Project Sr. Tech-support Engineer. Administration, management and troubleshooting of Active directory services. Ex. Replication, trust relationship. Administration and management of Exchange 2003 server. Mailbox management. Checking queues, working on Exchange server issues like mail flow, space issue. Managing blackberry servers. User management, Blackberry handheld configurations, pushing policies to devices using BES server. Managing securities across domain using Group policy. Ex. USB disable, print screen blocking. Administration and troubleshooting of DNS and DHCP servers. Managing and troubleshooting of Brighstore backup. VSS server administration. Following SAS and ISO 27001 standards also worked with internal auditor to compliance with these standards. AD Management for user and group management. WSUS server for patching. Setting up permission of Exchange for Blackberry enterprise server.