Neu Berger Berman

Neuberger Berman is a private, independent, employee-owned investment management firm. The firm manages equities, fixed income, private equity and hedge fund portfolios for global institutional investors, advisors and high-net-worth individuals. A company or group of people created under the laws of a state designed to establish it as a separate legal entity. Working as on Salesforce Service/Sales cloud for setting up the Admin role and Testing for Functional, Integration and UAT testing for Web Application testing.

Maersk Line Case Management (CM) project is part of a large-scale global transformation program, currently being rolled out throughout Maersk Group. The new case management process and tool will be used by 5-7.000 customer service agents in 120 countries and is aimed to enable simplified customer communication across face-to-face, phone, social media, email, mobile, web, and web-chat channels. This solution is the first step in supporting the vision of an effortless experience to their customers, through the implementation of a global standard case management process and system, based on salesforce.com Service Cloud.

EMEA Sales force defines all objects (Home, account, objects, and contacts) in EMEA SFDC application that need to be tracked for Farming and Hunting sales processes. An Account record in Sales force is used to track potential Customer (end Customer or Manufacturer or Reseller).This implementation will provide the necessary Account data that needs to be tracked for various countries in EMEA (Europe, The Middle East and Africa) Sales identifies a new Vendor type of prospect for hunting sales process and thereby create a new Vendor prospect in Sales force Sales users identifies a new Vendor type of prospect for hunting sales process and this Vendor is a big Vendor with different Reseller Stores Customer creation through indirect channel in Minerva/SIBs and Customer creation through direct channel in EMEA.Mass download of marketing suspects from different data source and uploading them to Sales force to Campaign and cover Suspects into Prospects and End Customers.

Zafin Software Centre of excellence Pvt Ltd

CRM application was built on on-demand Force.com Platform using Salesforce Customer Relation Management, to increase growth opportunities and enhance customer service. It enables sales & marketing teams to provide higher levels of service to clients and improve overall productivity by: managing leads and opportunities; increasing data retention; and decreasing administrative tasks. The application allows managers to monitor tasks and progress across the entire sales organization, which provides a real-time overview of the organization's progress.