The process covers all Singapore Client’s employee government paid leave claims. The process involves Payroll, Employee and Finance. It includes current and resigned employees who have taken either childcare, maternity and paternity leave. Once the filed leave has been paid, the process is considered successfully completed.

Work at Standard Charted bank as contractor.CDD is the gateway to the banking systems by verifying the identity of all new customers and undertaking further Customer Due Diligence (CDD) checks on a risk based approach.CDD procedures ensure that to know customers are, but also need to spot any suspicious occurrence among the millions of transactions that process through business every day.

Worked at IBM Softlabs,Singapore as contractor.The employees working during second shift (on working days) and over the weekends are entitled for additional benefits wherein they have to raise request via the intranet portal. This request once approved (by the manager) would be consumed by the payroll team wherein they would credit the expenses in the "Prorata" portal which is the system external to the intranet. This is where the section of process chosen for RPA pilot.

Promo managing track is a web based application which helps to automate the business process and build better relationships with customers. It helps to get an insight into the behavior of the customers and modify the business operations to ensure that customers are served in the best possible way. The application is a good repository to keep our deals organized and assign priority and complexity which, again, helps our organization allocate resources in. The applicationsto track, automate, analyze and optimize customer interactions throughout the customer life cycle.

Oxter facilitates the function of buying materials/ components/ products/ raw materials at economical cost in a timely manner. This will have broad functionalities of request handling, obtaining quotations including comparison, placing purchase orders and follow- up of purchase orders for timely deliveries, supplier information vendor wise supply analysis and purchase payments. This covers all type of Enquiry, Quotations, Comparisons, and Approval of Purchase order. Sending purchase order to suppliers maintaining bills.

OBRM is an end-to-end revenue management system for communications and media service providers. Smart metering project for ITCC is aimed at providing single invoice for utility services (water, electricity and chilled water) along with the existing ICT (VoIP, IP, IPTV) services. The system is designed to allow the existing ICT customers to purchase the new utility services and also allow new customers to be provisioned to the system.

The project was to generate reports for HSBC Bank which is located in Hong Kong. Solving onsite issues for report development. The project objective was to achieve the following requirements. Day to day transaction of the bank is stored in OLTP system in normalized form enabling fast processing