Key Responsibilities:

• Fix issue based on the priority schedule defect per month.
• Responsible for the assigned defect and fixed in lower environment.
• Prioritizing the medium and high tickets.
• Familiar with the use JIRA ticketing tool.
• Providing technical replication steps on the defect assigned.
• Creating migration notes and unit test once done with the development.
• Testing of fix to the assigned defects will be review by technical lead and will tested by testing team through SDLC.
• Experience with the upgrade of Peoplesoft application.
• Experience with the migration of project thru Peoplesoft application designer.
• Experience in doing enhancement defects and providing an estimate and request for approval.

Key Responsibilities:

• Response to client inquiry and issues.
• Responsible for HRMS BAU and setup.
• Provide client's reports upon request.
• Provide client's support for Time and Labor, Absence and Payroll
• Responsible in ticket handling based on the prioritization.
• Responsible for the development and testing review.
• Providing initial assessment, review and recommendations for Change Request.
• Creating automation for the client's need.
• Responsible in executing adhoc technical request.
• Creating documentation for issues resolution and providing knowledge transfer to clients.

Key Responsibilities:

• Claims, Training Admin and HR Support
• Providing user support and helping them if needed
• Fix some production issue
• Coding and testing based on the client’s requirement
• Creating test scripts and executing it (by documentation)
• Follow migration procedures
• Creating Functional specification and user manual
• Creating RCA documents based on the problem issue
• Updating dashboard
• Adhere security and network vulnerabilities/audit

Key Responsibilities:

• Coding and testing based on the Technical Design requirements
• Creating test scripts; executing and documenting tests
• Do impact analysis and submit analysis for review
• Adhere to the Migration procedures/guidelines
• Revise code, Test Plan, Test execution if needed
• Adhere to the Migration procedures/guidelines
• Performing other adhoc task assign by team lead such as documentation for best practices and lessons learned

PeopleSoft Developer/Production Support

Key Responsibilities:

• Coding and testing software to meet the specifications design
• Maintaining, tuning and repairing applications; performing preventive maintenance activities; providing user support
• Creating test scripts; executing and documenting tests
• Conducting deliverable reviews such as design, code, and test reviews
• Identifying configuration changes
• Implementing actions required to deploy an application
• Defining the characteristics, capabilities, inputs, outputs, and results necessary to describe the required functionality of the selected technologies
• Documenting the definition of the technical requirements of the application
• Providing user support by addressing business inquiries and issues
• Recommending possible improvements to existing policies / procedures and in matters relating to people, processes and technology (e.g. through active participation in continuous improvement initiatives, quality teams, focus group discussions, root cause analyses, etc.) and then assisting inthe implementation of improvements.
• Planning, organizing, and scheduling of tasks and assignments of team members depending on the needs and requirements of a particular project (e.g. directing work being performed by other teams in resolving production support issues)
• Coordinating the work of the team to ensure that projects are implemented on time and within budget.
• Monitoring and reviewing work progress of team members and providing periodic reports on the status of a project.
• Ensuring high level of client satisfaction through the delivery of quality products on time.
• Exercising discretion for work assigned with the view to maximizing productivity and realizing the objectives and goals of the project, team and company.Performing any other tasks required by management from time to time